Analyste Principal(e), Gestion de la Main D’œuvre / SR. Functional Analyst, Workforce Management

September 14 2021
Industries Agriculture, Forestry, Fishing, Hunting
Categories Analyst, Functional Business Analyst, Hospitality, Catering, Tourism, Information Technology, Leisure, Entertainment, Project Management, Business Analysis
Montreal, QC • Remote


Position title: Sr. Functional Analyst, Workforce Management

Location: Montreal

Reports to: Sr. Manager, HRIS Solutions – Transformation and Service Delivery

Domtar is a leading provider of a wide variety of fiber-based products including communication, specialty and packaging papers, market pulp and airlaid nonwovens. Domtar’s annual sales are approximately $3.7 billion, and its common stock is traded on the New York and Toronto Stock Exchanges.

With approximately 6,600 employees serving more than 50 countries around the world, Domtar is driven by a commitment to turn sustainable wood fiber into useful products that people rely on every day. Through our values of agility, caring and innovation, we constantly find better ways to serve our customers, support our employees and strengthen our communities.

The HRIS department has as a mission to maintain and support the Pulp & Paper Payroll, personal and organizational management and Time entry systems and to make sure they are running efficiently and smoothly.

Reporting to the Sr. Manager, HRIS Solutions – Transformation and Service Delivery, the Sr. Functional Analyst, Workforce Management is to actively participate in the deployment of the corporate workforce management solution (Kronos) for the remaining sites of the organization and for supporting the production and the evolution of the existing workforce management environment.

Job Responsibilities/Accountabilities:

  • Provide the necessary support level to the various workforce management environments to proactively address the different issues and requests to be resolved, including, but not limited to, configuration of the issues related to working/pay rules as well as internal and external interfaces;
  • Work with the team to determine and confirm the efforts required and to develop the work plans to support the system changes;
  • Act as a functional team member in the context of formal projects to support the implementation of the solution for a specific site or for the implementation of new functionality or workforce management products that could benefit the entire organization;
  • Produce specifications using the standard workforce management methodology for configuration requirements in collaboration with our internal and external partners. Configure and implement the proposed specifications and perform the expected level of testing (unit, QA and support to UAT) that supports the highest levels of conformity and quality standards;
  • Perform the necessary recommendations to improve the existing business processes and system integrity while maintaining or improving the overall quality of the information;
  • Actively promote the solution and get acquainted to future releases functionality and emerging technology that could benefit the organization and improve our current solution. Stay current on Kronos configuration standards and technologies;
  • Support and/or mentor other team members, assisting with their career development and providing performance feedback to management. Review work products of other team members as required and lead discussions with external parties (including the business) for requirements gathering and problems solving;
  • Follows internal methodologies and processes to provide configuration efforts and the necessary specifications documentation.

Key Skills:

  • Strong communication and analytical skills;
  • Ability to work in diversified and remote teams;
  • Ability to propose innovative solutions and resolve problems in a complex environment;
  • Bilingual, in French and in English, both written and spoken.

Professional Experience/Qualifications:

  • Bachelor's degree in commerce, business administration, information technology or industrial engineering;
  • Minimum of 8 years experience within an industry and application development;
  • Workforce management and human capital management knowledge;
  • Kronos design and configuration skills (Time Keeping, Attendance, Scheduling);
  • Good knowledge of SQL language, database design and data modeling techniques;
  • Familiar with Agile delivery methodologies;
  • Knowledge of a Canadian and US payroll system is an asset.

This position requires, on occasion, availability outside regular business hours and availability to travel, when assigned to projects.

You must successfully complete a selection process that includes interviews, aptitude tests (for some positions) and reference verification.

Domtar is an equal opportunity employer. We invite women, Aboriginal peoples, persons with disabilities and members of visible minorities to apply.

Our offer:

  • A downtown location (Place des Arts metro);
  • Alternative Work Arrangements; hybrid remote work and flextime and summer hours;
  • A modern and spacious work environment;
  • A flexible insurance plan (life, medical, dental);
  • An employee assistance program;
  • A childcare center on location;
  • Competitive compensation, including annual bonus plan;
  • A pension plan with matching company contributions;
  • Employer-paid development and continuing education.

Apply now!