Dynamics Ax/D365 Business Analyst

July 15 2021
Industries Architecture, Engineering and related
Categories Consultation, Business analyst, Information Technology, IT Business Analyst, Project Management, Business Analysis, Trades, Technicians, Construction
Mont-Saint-Hilaire, QC

Working for BBA means being part of a team of talented people who have the passion to succeed and the drive to excel in order to provide first-class service to clients.

Recognized for its extensive field experience and cutting-edge expertise, BBA has been delivering a comprehensive range of consulting engineering services for 40 years, from studies and design to commissioning and operational support. Our firm is supported by a network of offices across Canada to carry out mandates at the local, national and international levels.

BBA provides a stimulating and friendly working atmosphere. We focus on building teams with complementary talents and provide employees with a work environment conducive to developing their skills.

BBA is a Canada's Best Employer recipient from Kincentric and is part of the prestigious Platinum Club of the Best Managed Companies, which unites companies that have held onto their title for over six consecutive years. For BBA, making the list speaks to the rigour of our practices and our unique approach to employee and client relations.

To find out more about BBA, follow us on LinkedIn and connect with our talent acquisition specialists.

Type of position: Regular

Job description

Reporting to the Analyst team leader, the Dynamics AX/D365 Business Analyst plays an active role in the evolution of Dynamics AX (version 2012 and D365) as well as in the day-to-day activities of supporting, analyzing, configuring and maintaining proper system operation. The incumbent will also work closely with team members and other areas of IT (development, business intelligence, infrastructure and service centre).

Key responsibilities

  • Support the business team in defining needs and guide them in choosing appropriate solutions by identifying other possibilities, making recommendations and producing a rollout plan.
  • Provide functional support to business teams in their daily activities and provide ideas for improvement.
  • Help design Dynamics AX solutions.
  • Configure applications to meet business needs and processes.
  • Process tickets for projects, change requests and bugs.
  • Ensure that standard practices and procedures are applied when configuring solutions.
  • Establish test plans and coordinate their execution with super users; get their feedback before and after implementation.
  • Work with other team members and the super user community.
  • Analyze, process, convert and clean data.
  • Maintain an optimized portfolio of applications and reports to support the business unit.
  • Provide effort estimates as part of IT planning (ability to quantify project resource needs).
  • Prepare training material and help with training activities for super users, where required.
  • Perform all other related tasks.


  • Recognized leadership
  • Ability to summarize and analyze and know how to problem solve
  • Ability to multitask on several projects at the same time and on an efficient team
  • Good sense of organization, methodical and ability for time management
  • Strong communications skills, resourceful and show a positive attitude
  • Ability to gather management, coaching and consulting skills
  • Client and user experience-oriented
  • Ability to structure and lead meetings for multidisciplinary and multi-level stakeholders
  • Versatile and results-driven
  • Demonstrate initiative and innovation


  • Bilingual (English and French), spoken and written
  • Bachelor’s degree in IT Management or any other relevant field
  • At least five years of relevant experience using the Dynamics (AX/365) modules or any other integrated management software package.
  • Participation as a functional analyst in major IT development projects
  • Strong life cycle experience related to software development

BBA is committed to promoting diversity and employment equity. We thank you for your interest in our firm. Please note that only those candidates selected will be contacted.

Apply now!

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