Solutions Studio Business Systems Analyst Scrum Master (Mgr.), Deloitte Global Technology

November 23 2022
Industries Accounting, Auditing
Categories Business Systems Analyst,
Toronto, ON • Full time

Job Type: Permanent
Reference code: 122131
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Vancouver, BC; Winnipeg, MB

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Experience a firm where wellness matters.
  • Be expected to share your ideas and to make them a reality


Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cuttingedge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

What will your typical day look like?

Accountable for the business analysis activities, quality of the solution, consistency of BA/QA work products and performance metrics within a studio as part of the strategic initiative. Performs the duties of the Solutions team SAFe Agile champion, including reporting and backlog health assessments. Responsible for and ensures that the work products adhere to the practices and standards set by leadership. Collaborates with the portfolio and stakeholder teams to translate business objectives into epics, features and elaborated stories and confirms, with the support of development teams, that the technology can be developed to meet business needs. Provides business and data analysis support to customer implementation and solution development projects. Runs Scrums as needed.

Duties and Responsibilities

  • Leads and delivers end-to-end projects and operational enhancements/maintenance aligned to Program Increments
  • Understands business strategy and objectives by studying the business function, gathering information, and evaluating output requirements; Elicits and documents functional epics, features, and stories for technical solutions to business issues. Assists in the articulation and capture of business value/impact
  • In partnership with Lead BSAs, manages BA and QA activities within the studio and ensures the traceability of elaborated features/stories from intake through to testing is established and reported
  • Collaborates with application developers, designers, and architects to ensure a shared understanding of the business model and the detailed function requirement
  • Oversees the estimation of feature/story elaboration and testing efforts for various projects, initiatives and operational cycles aligned to a Program Increment
  • Manages the progress of projects by tracking activity, resolving issues, and recommending actions through SAFe Agile methodology; Provides senior management and project management with regular updates on iteration/sprint progress and status
  • Manages the Product Backlog for all Global People Technology products, working with the Portfolio team, STE, RTE and Product Owners/Managers to prioritize requirements, define and manage PI planning
  • Works with Release Train Engineer, pod team and end users to plan testing activities as appropriate
  • Leads/Participates in PI planning and preparation activities
  • Responds proactively to both business and project issues and escalates appropriate
  • Runs scrums and removes impediments and blocker
  • Performs other job-related duties as assigned

About the team

Deloitte Global:

At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and lead global strategies and provide programs and services that unite our network. In Deloitte Global, everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark. Deloitte Global supports our talented professionals in answering the question: What impact will you make?

Global Technology Services works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Enough about us, let’s talk about you

You are someone with:

  • Bachelor’s Degree in Computer Science, Business Administration or equivalent education;
  • 5 to 10 years of related Business Analysis experience. For some positions, may require 10+ years of related experience.
  • Experience in executing enterprise technology initiatives following the SAFe agile methodology
  • Understanding of agile and scrum project delivery
  • Experience leveraging Azure DevOps or JIRA to manage product backlogs
  • Ability to coach delivery and business teams in transitioning from waterfall to SAFe agile
  • Proven ability to manage multiple agile release trains and coordinate cross-product dependencies
  • Strong executive communication, technical and remote collaboration skills are a must
  • Excellent organization, analytical, planning and leadership skills
  • Experience in dealing with multiple projects and cross-functional teams and ability to coordinate across teams in a large matrix organization environment\
  • Excellent team collaboration skills
  • Strong relationship building and maintaining skills. Fosters a climate conducive to establishing positive working relationships with clients
  • HR Technology background preferred
  • Required Licenses, Certifications:SAFe Agile Certified

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships – between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

Apply now!

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