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Job summary

The Business Analyst will assess legislative and municipal requirements to develop data-driven process improvements and technical solutions for Technical Services. They will also coordinate project activities, manage project documentation, and provide financial analysis to support departmental operations.

Job details

Req ID: 28637Vacancy Type: Temporary (Up to December 31, 2027)Number of Positions: 1 Closing Date: 09/29/2026Job Summary This position will report directly to the Technical Services Manager and support the following units: Surveys and Inspections, Road Occupancy Permits, Contract Compliance, Permit Administration Services, Storm Locate Process, and Geotechnical and Material Testing Contracts. The Business Analyst will use project management methodologies and data analytics to assess legislative/regulatory and municipal requirement impacts to processes, determine technical requirements, and deliver data-driven recommendations. These projects include (but are not limited to) business process development and improvement, systems integrations, financial analysis, agreement/contract negotiation support,and by-law updates.Duties and Responsibilities The Business Analyst will report to the Manager of Technical Services and will: Analyze the impact that legislative/regulatory and municipal requirement changes have to Technical Services operations and deliver projects to mitigate risks and ensure compliance Coordinate bylaw updates, project activities, liaise with stakeholders, and monitor project progress to ensure timely and effective delivery Develop and maintain project timelines, milestones, and deliverables for process improvements, Standard Operating Procedures, Technical Services Knowledge Base, Municipal Consent Requirements, etc. Assist in the creation and maintenance of project documentation, including project charters, scope/requirement documents, and various agreements (Municipal Access Agreements, Dedicated Locator Agreements, etc.) Understand and apply principles and practices related to cash handling procedures and financial analysis to processes Write corporate reports to the Leadership Team and Committees of Council that impact Technical Services Monitor project progress and performance, identifying potential issues or areas for improvement Coordinate regular project status updates and communication with stakeholders, including presentations, reports, and project updates Contribute to the development and management of budgets and resources under the Technical Services CostCentres Perform other duties as assigned Skills and Qualifications University degree in the areas of Business, Commerce, Public Administration/Political Science, or equivalent, along with a minimum of three years’ experience in direct project coordination supporting the delivery of low to medium complexity projects involving multidisciplinary teams A solid understanding of project management principles and practices, in line with the Project Management Institute's defined methodology for project delivery processes Possess strong verbal and written communication skills, as well as active listening, negotiation and persuasion, presentation and conflict resolution skills Related experience in municipal government, including experience in an operations environment, is preferred Knowledge and understanding of principles and practices related to cash handling procedures and financial analysis Self-starter with an ability to both work independently, as well as the ability to effectively function in a team environment Knowledge and understanding of Lean concepts, principles, processes and tools, and extensive experience in conducting Lean reviews and implementing Lean recommendations Experience in carrying out primary and secondary research and data collection, and have excellent computer Demonstrated competency with re-engineering of business processes, benchmarking and performance metricsis an asset Possession of a Project Management certification (e.g., PMP) is an asset 1-2 years of team lead or mentorship experience is a plus Hourly Rate/Salary: $ 50.39 - $ 67.18 Grade: TF Hours of Work: 35 Work Location: Mavis Yard: Common Building Organization Unit: T&W/Technical Services Department/Division/Section: T&W/Transportation&Works Dept , T&W/Works Operations & Mntce Division , Technical Services Non-Union/Union: Non Union The City of Mississauga may use artificial intelligence (AI) technology in sourcing and/or screening candidates for some positions; however, it is not used in selecting final candidates. Applicants applying to this posting may be considered for the same position(s) should another vacancy occur within six months from the date of this posting, unless the requirement to repost is expressed differently in a Collective Agreement. If you are selected for an interview and your proposed transfer or promotion results in a real or perceived conflict of interest in relation to the Employment of Relatives Corporate Policy and Procedure, you must notify the Human Resources Representative as soon as possible. If you are selected for an interview you are expected to disclose all current positions held in the City, whether full time or part time. Equity, Diversity and Inclusion The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent. Learn more about the City’s commitment to Equity, Diversity and Inclusion. Accommodations The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please complete the following Accommodation Request Form and have it emailed to recruitment.accommodation@mississauga.ca citing the Job ID and Job Title. This will inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

What you’ll do

The Business Analyst will assess legislative and municipal requirements to develop data-driven process improvements and technical solutions for Technical Services. They will also coordinate project activities, manage project documentation, and provide financial analysis to support departmental operations.

Requirements

Candidates must hold a university degree in Business, Commerce, or Public Administration and possess at least three years of experience in project coordination. A solid understanding of project management principles and experience in municipal operations are required.

Listed skills

• Negotiation · Preferred
• Financial analysis · Preferred
• Project management · Preferred
• Conflict Resolution · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Project management
• Data analytics
• Business process improvement
• Financial analysis
• Legislative compliance
• Stakeholder management
• Technical writing
• Lean methodology
• Budget management
• Research
• Performance metrics
• Conflict resolution
• Negotiation
• Presentation skills
• Active listening
• Data Analysis
• Process Improvement
• Project Management
• Standard Operating Procedure
• Mentorship
• Business Process
• Presentations
• Communication
• Management
• Operations
• Timelines
• Milestones (Project Management)
• Benchmarking
• Leadership
• Team Leadership
• Artificial Intelligence
• Project Delivery
• Technical Requirements
• Self-Starter
• Financial Analysis
• Cash Handling
• Active Listening
• Secondary Research
• Conflict Resolution
• Project Coordination
• Political Sciences
• Project Documentation
• Public Administration
• Data Collection
• Contract Negotiation
• Contract Compliance
• Surveys
• Project Management Certification
• Project Management Professional Certification
• Technical Services

Job areas

• Government & Public Sector
• Management & Leadership
• Data & Analytics
• Consulting
• Transportation
• Business Analyst
• Business Analyst (General)
• Management and Organization Analysts
• Management Analysts