Risk Metrics Governance Analyst -- CHODC5833133
About the role
The Technology Risk Governance Metrics Governance team runs multiple global Technology Risk Metrics reporting programs end-to-end. These are used primarily to inform management of Risk across Technology control domains and drive oversight and escalation through risk and management committees. The team are also product owners for metric dashboards across Qlikview, PowerBI platforms and Portals with a complementary development and data sourcing team executing on business requirements. The team is currently based across multiple regions with representation in Montreal, Glasgow and Bangalore. Primary Responsibilities Supporting Operational BAU Support recurring monthly processes to monitor, report and escalate Technology Risk Metrics to numerous stakeholder and management forums. Analyze risk indicators to identify and escalate appropriate issues for management attention. Production of multiple senior management metrics and risk commentary reporting materials on a monthly and quarterly basis to satisfy regulatory requirements. Perform investigation of highlighted risks to identify and facilitate resolution of potential issues in support of reporting Produce ad-hoc MI reporting by extracting, cleansing and analyzing data. Quality assurance of management reporting, presentations and tooling. Collaborate with stakeholders and development teams to understand business needs and translate these into fit for purpose business requirements for tooling and process improvements. Proactively engage with stakeholders from all levels of the organisation. Utilize data analysis tool sets to analyse and interpret information, identify root causes of problems & draw conclusions. Support internal, external and regulatory audit responses in relation to technology risk reporting and metrics as required Define business requirements and collaborate with development teams to drive functional enhancements to existing BI tooling. Supporting a Technology Risk and Cyber metrics Program Support a Program of Work relating to the measurement of controls in Technology policies Governance Reporting & Oversight - Produce and enhance recurring governance reporting for senior management and risk committees Requirements Definition for Metrics Application - Define and document business and functional requirements for new or enhanced metrics applications and platforms Partner with project teams on migration activities relating to applications, metrics Maintenance of a metrics inventory Required Skills Knowledge and experience of governance processes and reporting frameworks Experience in process improvement including the integration of AI into BAU processes to enhance/automate/make efficiencies Knowledge of metrics lifecycle from design, implementation into governance reporting Experience in Enterprise change management eg system migrations (for example, migration from QlikView to Power BI) / application decommissioning activities. Experience of working with Business Intelligence tooling (Power BI, QlikView) Comfort working with multiple deadlines and managing ad-hoc priority tasks. Comfort working across time zones Strong data analysis skills with knowledge of MS Excel (pivot tables, advanced formulae, slicers, timelines, data visualization) Nice to have Educated to degree level in relevant subject (e.g. Business Technology, Information Technology, Risk Management, Business Management)