Education: Bachelor's degree. Artificial intelligence. Data processing and data processing technology/technician. Computer and information systems security/information assurance. Computer technology/computer systems technology. Behavioural sciences. Industrial and organizational psychology. Psychology, other. Economics, other. Accounting and business/management. Finance, general. Human resources development. Business statistics. or equivalent experience. Work setting: Financial technology (FinTech). Consulting firm. General office. Insurance. Tasks: Analyze and provide advice on the managerial methods and organization of an establishment. Conduct quality audits . Develop quality management and quality assurance standards. Conduct research to determine efficiency and effectiveness of managerial policies and programs. Propose improvements to methods, systems and procedures. Plan the re-organization of operations. Supervise staff. Provide customer service. Train staff. Manage knowledge. Coaching. Direct and advise staff in the development and implementation of service quality assessment strategies. Supervision: Working groups. Staff in various areas of responsibility. Computer and technology knowledge: Agile. MS Excel. MS PowerPoint. MS Outlook. MS Office. Area of specialization: Business management. Process improvement. Business methods analysis. Management analysis. Corporate development planning. Project management. Business process management. Security and safety: Criminal record check. Basic security clearance. Transportation/travel information: Own transportation. Public transportation is available. Work conditions and physical capabilities: Fast-paced environment. Attention to detail. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Judgement. Organized. Team player. Time management. Integrity. Screening questions: Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Do you have the equipment you need to work from home (like internet and a workspace)?. Do you have the required certifications listed in the job posting?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Other: Use of artificial intelligence. Experience: 3 years to less than 5 years. Employment terms options: Day. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Life insurance. Stocks/shares. Other benefits: Learning/training paid by employer. Travel insurance.