Education: Bachelor's degree. Tasks: Analyze and provide advice on the managerial methods and organization of an establishment. Conduct quality audits . Develop quality management and quality assurance standards. Conduct research to determine efficiency and effectiveness of managerial policies and programs. Propose improvements to methods, systems and procedures. Plan the re-organization of operations. Supervise staff. Provide customer service. Train staff. Oversee development of communication strategies. Manage knowledge. Offer mentoring. Plan and control budget and expenditures. Direct and advise staff in the development and implementation of service quality assessment strategies. Supervision: Working groups. Computer and technology knowledge: MS Word. Simply Accounting. Quick Books. MS Access. MS PowerPoint. MS Outlook. MS Project. MS Office. Area of specialization: Operations management. Security and safety: Criminal record check. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Large workload. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Judgement. Organized. Team player. Time management. Integrity. Experience: 1 year to less than 2 years. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: Bonus. Other benefits: Free parking available.