Sr. Manager Business Cards Acquisition
About the role
Job Description What is the opportunity? RBC Cards is Canada's leading credit card business and a significant driver of RBC's financial performance. In this role, you will support the strategy, execution, and delivery of our Business Credit Card portfolio, leveraging data and strategic insights to drive sustainable growth. In this role, you will be accountable for identifying and enabling solutions to strategic opportunities that accelerate new client acquisition and expand market share for the Business Credit Cards portfolio. Sitting at the intersection of analytics, strategy, and sales enablement, you’ll collaborate with cross-functional partners in Marketing, Legal, Product, Risk, and Technology to design and execute high-impact acquisition campaigns and initiatives. Specifically, you’ll drive growth by developing targeted strategies to attract and convert high-value prospects, optimize onboarding experiences, and support RBC’s long-term vision for its Cards business. What will you do? Responsible for the management of client acquisition strategies by partnering with cross-functional teams to develop and implement mass and targeted campaigns that drive growth and deliver value to new-to-bank and new-to-card clients Leverage analytics to identify opportunities to accelerate client acquisition with RBC and our product, diagnose performance gaps, and translate insights into actionable strategies Responsible for development of executive level presentations and business cases to support strategic recommendations Support Leadership team in developing and implementing comprehensive business strategies to facilitate growth, focusing on long-term goals and profitability for overall Business credit cards product portfolio Monitor, forecast, and report on acquisition performance and profitability Champion continuous improvement by identifying opportunities to test, learn, and optimize acquisition strategies Develop and maintain expertise and understanding of the competitive landscape to drive innovative thinking and differentiation by researching best practices and benchmarking against competitors Responsible for the client and prospect acquisition experience across all channels. Work with partners across channels, technology and transformation programs to ensure a delightful account open experience for our client’s and prospect’s Responsible for the maintenance of acquisition policies including responding to inquiries and ensuring policies adhere to regulatory requirements Responsible for providing subject matter expertise related to acquisition performance and collaborating with peers on the production of monthly and quarterly business reports What do you need to succeed? Must have: Familiarity or experience with credit cards Experience with credit card acquisition and channel optimization An innovative thinker who is proactive, is well organized with attention to detail, and thrives in a fast-paced environment Exceptional critical thinking skills and a passion for solving ambiguous and complex business issues through a structured approach The ability to dive deeply, from both a quantitative and qualitative standpoint, and translate findings into clear, insightful messages and recommendations for senior executive audiences Strong verbal and non-verbal communication skills, including advanced experience in creating PowerPoint presentations for C-level executives and leaders Strong excel and analytic skills for reporting Comfort with ambiguity and ability to adapt to changing priorities driven by fast moving competitive landscape A proven collaborator, with the ability to grasp new concepts quickly, and lead cross-functional teams Undergraduate degree required, with 3-5 years experience in banking and product management Nice to have: Deep knowledge/experience in credit cards and client acquisition programs Experience in sales, sales support, or product management in the Small and Mid-market client segments Exposure to test-and-learn frameworks or Agile delivery methodologies Knowledge of client lifecycle management and marketing analytics Project Management experience Marketing experience What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Opportunities to do challenging work Job Skills Business Case Design, Communication, Critical Thinking, Effectiveness Measurement, Financial Regulation, Interpersonal Relationship Management, Product Development Lifecycle, Product Development Methodology, Product Services, Results-Oriented, Waterfall Model Additional Job Details Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular Pay Type: Salaried Posted Date: 2026-07-02 Application Deadline: 2026-07-17 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
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Sr. Manager Business Cards Acquisition
About the role
Job Description What is the opportunity? RBC Cards is Canada's leading credit card business and a significant driver of RBC's financial performance. In this role, you will support the strategy, execution, and delivery of our Business Credit Card portfolio, leveraging data and strategic insights to drive sustainable growth. In this role, you will be accountable for identifying and enabling solutions to strategic opportunities that accelerate new client acquisition and expand market share for the Business Credit Cards portfolio. Sitting at the intersection of analytics, strategy, and sales enablement, you’ll collaborate with cross-functional partners in Marketing, Legal, Product, Risk, and Technology to design and execute high-impact acquisition campaigns and initiatives. Specifically, you’ll drive growth by developing targeted strategies to attract and convert high-value prospects, optimize onboarding experiences, and support RBC’s long-term vision for its Cards business. What will you do? Responsible for the management of client acquisition strategies by partnering with cross-functional teams to develop and implement mass and targeted campaigns that drive growth and deliver value to new-to-bank and new-to-card clients Leverage analytics to identify opportunities to accelerate client acquisition with RBC and our product, diagnose performance gaps, and translate insights into actionable strategies Responsible for development of executive level presentations and business cases to support strategic recommendations Support Leadership team in developing and implementing comprehensive business strategies to facilitate growth, focusing on long-term goals and profitability for overall Business credit cards product portfolio Monitor, forecast, and report on acquisition performance and profitability Champion continuous improvement by identifying opportunities to test, learn, and optimize acquisition strategies Develop and maintain expertise and understanding of the competitive landscape to drive innovative thinking and differentiation by researching best practices and benchmarking against competitors Responsible for the client and prospect acquisition experience across all channels. Work with partners across channels, technology and transformation programs to ensure a delightful account open experience for our client’s and prospect’s Responsible for the maintenance of acquisition policies including responding to inquiries and ensuring policies adhere to regulatory requirements Responsible for providing subject matter expertise related to acquisition performance and collaborating with peers on the production of monthly and quarterly business reports What do you need to succeed? Must have: Familiarity or experience with credit cards Experience with credit card acquisition and channel optimization An innovative thinker who is proactive, is well organized with attention to detail, and thrives in a fast-paced environment Exceptional critical thinking skills and a passion for solving ambiguous and complex business issues through a structured approach The ability to dive deeply, from both a quantitative and qualitative standpoint, and translate findings into clear, insightful messages and recommendations for senior executive audiences Strong verbal and non-verbal communication skills, including advanced experience in creating PowerPoint presentations for C-level executives and leaders Strong excel and analytic skills for reporting Comfort with ambiguity and ability to adapt to changing priorities driven by fast moving competitive landscape A proven collaborator, with the ability to grasp new concepts quickly, and lead cross-functional teams Undergraduate degree required, with 3-5 years experience in banking and product management Nice to have: Deep knowledge/experience in credit cards and client acquisition programs Experience in sales, sales support, or product management in the Small and Mid-market client segments Exposure to test-and-learn frameworks or Agile delivery methodologies Knowledge of client lifecycle management and marketing analytics Project Management experience Marketing experience What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Opportunities to do challenging work Job Skills Business Case Design, Communication, Critical Thinking, Effectiveness Measurement, Financial Regulation, Interpersonal Relationship Management, Product Development Lifecycle, Product Development Methodology, Product Services, Results-Oriented, Waterfall Model Additional Job Details Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular Pay Type: Salaried Posted Date: 2026-07-02 Application Deadline: 2026-07-17 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.