Education: Bachelor's degree. Tasks: Analyze and provide advice on the managerial methods and organization of an establishment. Conduct quality audits . Develop quality management and quality assurance standards. Conduct research to determine efficiency and effectiveness of managerial policies and programs. Propose improvements to methods, systems and procedures. Plan the re-organization of operations. Supervise staff. Provide customer service. Oversee development of communication strategies. Direct and advise staff in the development and implementation of service quality assessment strategies. Supervision: Staff in various areas of responsibility. Work conditions and physical capabilities: Attention to detail. Personal suitability: Client focus. Excellent oral communication. Excellent written communication. Organized. Experience: 1 year to less than 2 years.