Job Summary:

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The Senior Analyst performs a variety of roles to contribute and promote excellent practices in performance measurement and the alignment of measurement standards across PHSA’s agencies and services. Working on multiple senior executive’s projects simultaneously, the Senior Analyst is self-driven in carrying out duties such as researching and evaluating performance measurement best practice approaches, proposing and implementing improvements to BCEHS’ processes and measurements and conducting and summarizing broad subject research to ensure successful delivery of performance measurement solutions.

Duties/Accountabilities:

• Develops strategies and project plans, evaluates progress and realigns resources on high profile projects that involve analyzing data from multiple data sources, developing/improving performance indicators and preparing/publishing reports for various audience groups.

• Liaises with a variety of internal and external stakeholders such as program managers, data custodians, patient quality directors, health authorities and MoH business analysts and managers to collaborate and obtain feedback to deliver performance measurement solutions for BCEHS.

• Proposes and implements solutions based on evidences and literature reviews on how best to access, use and interpret performance results to various levels of BCEHS leaders such as Directors, Executives and Board Committee members.

• Provides technical and business guidance and direction to other project staff by identifying resources required, assigning tasks to staff, setting priorities and reassigning work when necessary to ensure project deadlines are met. Documents projects and change processes and ensures stakeholder feedback and approval is captured.

• Ensures internal, external and public reporting needs are met by gathering and negotiating reporting requirements from customers and stakeholders, communicating requirements and following up with stakeholders regularly to develop and implement an examination process for the final reports.

• Identifies issues with data and takes initiative in working out optimal solutions with appropriate stakeholders to improve accuracy, timeliness, connectivity and other data issues.

• Produces high quality research reports on subjects related to BCEHS and related agencies and services through literature researches and the identification and examination of relevant Performance Measurement and Reporting websites. Creates and maintain systems that allow information to be easily searched and retrieved and determines how information should be shared.

• Conducts multi-layer data analysis independently by linking data from multiple health information data sources such as patient registries, admissions databases and vital statistics.

Qualifications:

A level of education, training and experience equivalent to a Master’s degree in Health Informatics or related program plus a minimum of three (3) years of recent experience in health care or information management.

Ability to understand and interpret data management concepts and processes. Ability to communicate complex and technical ideas in simple language. Demonstrated ability to perform accurate advanced data manipulation, analysis and information presentation using Microsoft Office suite, database and statistical software. Knowledge of library databases searching tools and methods. Ability to conduct brief and detailed subject researches depending on the request. A commitment to customer service and strong skills in preparing professional presentation material. Knowledge and adherence to privacy and confidentiality policies and measures to protect data and information sources. Ability to write, edit, and publish reports professionally. Knowledge and experience in project management, strategic planning and implementation.