Venture outside the ordinary - TMX Careers

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?

Global Technology Services (GTS) , a foundational division of TMX Group, empowers internal business lines with technology, operations, and digital innovation. As a client-centric organization, GTS builds technology capabilities, provides solutions, and ensures effective financial and resource management. Cost-effective operation is key to GTS's execution, delivering all technology initiatives and services across TMX.

As a Senior Business Analyst , you will act as a vital intermediary between our users and implementation teams. You will be responsible for drawing up requirement statements, advising on business and systems use, and following up on change requests to ensure our products deliver maximum value.

This role reports to: MX Trading & TMX Operation Portal Lead

Job Location: This role is hybrid (2-3 days/week in the office) - based in Montreal, QC

Key Accountabilities

Business Analysis & Product Development

• Define and document comprehensive functional and non-functional requirements, acting as the primary "voice of the customer" within the squad.
• Collaborate with stakeholders and agile squads to gather and confirm requirements, ensuring technical impact and value delivery are balanced.
• Serve as a subject matter expert for TMX business activities and systems usage, providing daily support to squad members to clarify and iterate on requirements.
• Maintain integrity of product specifications, ensuring all product documentation and client-facing marketing materials remain accurate and up to date.
• Drive Agile excellence by participating in story refinement, estimation, and all ceremonies.
• Strategic Support: Assist the Squad Lead in researching new product opportunities and mapping out the long-term product roadmap, with opportunities to take on Product Owner tasks.

Quality Assurance & Risk Mitigation

• Design and create robust test scenarios and test cases directly linked to user stories in collaboration with the squad.
• Identify and document high-risk aspects of upcoming releases to set testing priorities and scope.
• Investigate and resolve discrepancies by analyzing test outputs and tracking issues through to closure following established QA processes.
• Ensure quality by identifying application areas with high business impact or historical quality challenges.

Must Haves

• Education: Post-secondary education in Business Administration, Information Systems, Computer Science, or equivalent experience.
• Experience: Minimum of 5 years working with complex technology systems, with at least 3 years in the financial sector specifically as a Business Analyst, Product Manager, or in a related discipline.
• Technical Proficiency: Expert-level skills in requirement gathering, management, and software development-related business analysis.
• Methodology: Previous experience and a strong working knowledge of Agile methodologies.
• Soft Skills: Excellent communication (verbal, written, and diagramming) with the ability to work collaboratively with developers, QA analysts, and stakeholders.
• Attributes: Meticulous attention to detail, strong investigative and problem-solving skills, and the ability to navigate ambiguity while meeting tight deadlines.
• Finance Industry: Basic knowledge of Financial Instruments and their purpose
• Language: Fluency in both French and English (written and spoken) is required, as this role involves regular interaction with partners and stakeholders in both languages.

Nice to Have

• Experience with product development tasks or supporting Product Owner responsibilities.

In the market for…

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.

Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!

Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.

Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located.

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.