Senior Oracle Utilities CC&B Functional Consultant
About the role
Senior Oracle Utilities CC&B Functional Consultant
Location: Edmonton, Calgary, or Toronto (Hybrid – 3 days/week onsite)
Role Summary:
• Highly experienced Oracle Utilities CC&B Functional Consultant to support large-scale utility transformation programs.
• 15+ years of IT and utility industry experience.
• Extensive expertise in Oracle Utilities Customer Care & Billing (CC&B/CCNB) implementations.
• Serve as a trusted advisor to business and IT stakeholders.
• Drive business process transformation, requirements discovery, solution design, testing, deployment, and implementation governance.
• Work closely with utility operations, customer service, billing, metering, and executive leadership teams to deliver business-aligned Oracle Utilities solutions.
Key Responsibilities:
Business Consulting & Stakeholder Management
• Engage with senior business leaders, executives, product owners, and process owners to understand strategic and operational objectives.
• Facilitate discovery workshops, requirements gathering sessions, and business process assessments.
• Lead business process transformation initiatives and recommend industry best practices.
• Serve as the primary liaison between business stakeholders and project delivery teams.
• Present solution recommendations, project updates, and key decisions to leadership and steering committees.
Requirement Gathering & Solution Design
• Lead end-to-end requirements elicitation, analysis, and documentation activities.
• Conduct fit-gap assessments against Oracle Utilities CC&B capabilities.
• Define future-state business processes, solution workflows, and functional requirements.
• Develop: • Functional design documents • Process maps • User stories • Use cases
• Ensure solutions align with Oracle Utilities best practices and business objectives.
Program Delivery & Implementation
• Drive functional workstreams across all project phases, from initiation through go-live.
• Collaborate with: • Solution architects • Technical teams • Integration teams • Testing teams • PMO stakeholders
• Support data migration strategy, business validation, and conversion activities.
• Participate in: • Design reviews • Governance meetings • Milestone sign-offs
• Ensure delivered solutions meet business requirements and operational expectations.
Testing, Deployment & Hypercare
• Define: • Testing strategy • Business test scenarios • Test cases • Acceptance criteria
• Support: • System Integration Testing (SIT) • User Acceptance Testing (UAT)
• Assist with: • Cutover planning • Deployment readiness • Production go-live activities
• Provide post-production support during hypercare and stabilization periods.
• Resolve functional issues and support continuous improvement initiatives.
Required Qualifications
• 15–20 years of overall IT and Utility Industry experience.
• Minimum 8+ years of hands-on Oracle Utilities CC&B/CCNB Functional Consulting experience.
• Proven experience delivering multiple full lifecycle Oracle Utilities CC&B implementations.
• Strong experience leading business requirements workshops and stakeholder engagement sessions.
• Extensive experience in: • Business process redesign • Fit-gap analysis • Solution definition
• Experience preparing: • Business Requirements Documents (BRDs) • Functional Specifications • Process Flow Diagrams • Solution Design Documentation
• Experience supporting: • System Integration Testing (SIT) • User Acceptance Testing (UAT) • Cutover • Go-Live • Hypercare
About Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Astra - North Infoteck Inc.
Agile - Systems - Technologies - Resources - Applications
Apply for Jobs@ https://careers.astra-north.com/jobs/
We are a global information technology services, management consulting and outsourcing company headquartered in Canada. Astra North helps clients navigate the ever-changing complex information technology landscape with its portfolio of IT consulting services, managed services and staffing and talent management solutions.
The core challenge facing many businesses in their IT functions is the increasing shortage of talent across the globe and its resultant impact on productivity. To overcome this challenge Astra-North provides its clients with a single source Integrated Recruitment Process Outsourcing - iRPO Service. Astra-North works as a specialist strategic partner for its clients by providing the best talent pool of IT Professionals on contract hire, permanent hire or managed services basis through its comprehensive and integrated recruitment, staff augmentation, workforce solutions, recruitment process outsourcing and managed services programs which are customized for individual client needs. Astra North Staffing Services include managing programs that are in compliance with matters focussing on careers, communications, legal and regulatory issues, technology and outsourcing, budgeting and metrics, IT staffing management best practices and global staffing management issues.
Our technical service extends the entire software development lifecycle from Consulting, Business Process Analysis, Requirement Mapping, Analysis, Design, Development, Testing to Implementation and Support. Astra-North Infoteck has expertise in building, maintaining and reengineering IT solutions to meet its client’s evolving needs.We help clients become agile to meet and exceed their goals.
Astra-North ~ Conquering Today's Challenges, Achieving Tomorrow's Vision!
Similar Jobs
Senior Oracle Utilities CC&B Functional Consultant
About the role
Senior Oracle Utilities CC&B Functional Consultant
Location: Edmonton, Calgary, or Toronto (Hybrid – 3 days/week onsite)
Role Summary:
• Highly experienced Oracle Utilities CC&B Functional Consultant to support large-scale utility transformation programs.
• 15+ years of IT and utility industry experience.
• Extensive expertise in Oracle Utilities Customer Care & Billing (CC&B/CCNB) implementations.
• Serve as a trusted advisor to business and IT stakeholders.
• Drive business process transformation, requirements discovery, solution design, testing, deployment, and implementation governance.
• Work closely with utility operations, customer service, billing, metering, and executive leadership teams to deliver business-aligned Oracle Utilities solutions.
Key Responsibilities:
Business Consulting & Stakeholder Management
• Engage with senior business leaders, executives, product owners, and process owners to understand strategic and operational objectives.
• Facilitate discovery workshops, requirements gathering sessions, and business process assessments.
• Lead business process transformation initiatives and recommend industry best practices.
• Serve as the primary liaison between business stakeholders and project delivery teams.
• Present solution recommendations, project updates, and key decisions to leadership and steering committees.
Requirement Gathering & Solution Design
• Lead end-to-end requirements elicitation, analysis, and documentation activities.
• Conduct fit-gap assessments against Oracle Utilities CC&B capabilities.
• Define future-state business processes, solution workflows, and functional requirements.
• Develop: • Functional design documents • Process maps • User stories • Use cases
• Ensure solutions align with Oracle Utilities best practices and business objectives.
Program Delivery & Implementation
• Drive functional workstreams across all project phases, from initiation through go-live.
• Collaborate with: • Solution architects • Technical teams • Integration teams • Testing teams • PMO stakeholders
• Support data migration strategy, business validation, and conversion activities.
• Participate in: • Design reviews • Governance meetings • Milestone sign-offs
• Ensure delivered solutions meet business requirements and operational expectations.
Testing, Deployment & Hypercare
• Define: • Testing strategy • Business test scenarios • Test cases • Acceptance criteria
• Support: • System Integration Testing (SIT) • User Acceptance Testing (UAT)
• Assist with: • Cutover planning • Deployment readiness • Production go-live activities
• Provide post-production support during hypercare and stabilization periods.
• Resolve functional issues and support continuous improvement initiatives.
Required Qualifications
• 15–20 years of overall IT and Utility Industry experience.
• Minimum 8+ years of hands-on Oracle Utilities CC&B/CCNB Functional Consulting experience.
• Proven experience delivering multiple full lifecycle Oracle Utilities CC&B implementations.
• Strong experience leading business requirements workshops and stakeholder engagement sessions.
• Extensive experience in: • Business process redesign • Fit-gap analysis • Solution definition
• Experience preparing: • Business Requirements Documents (BRDs) • Functional Specifications • Process Flow Diagrams • Solution Design Documentation
• Experience supporting: • System Integration Testing (SIT) • User Acceptance Testing (UAT) • Cutover • Go-Live • Hypercare
About Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Astra - North Infoteck Inc.
Agile - Systems - Technologies - Resources - Applications
Apply for Jobs@ https://careers.astra-north.com/jobs/
We are a global information technology services, management consulting and outsourcing company headquartered in Canada. Astra North helps clients navigate the ever-changing complex information technology landscape with its portfolio of IT consulting services, managed services and staffing and talent management solutions.
The core challenge facing many businesses in their IT functions is the increasing shortage of talent across the globe and its resultant impact on productivity. To overcome this challenge Astra-North provides its clients with a single source Integrated Recruitment Process Outsourcing - iRPO Service. Astra-North works as a specialist strategic partner for its clients by providing the best talent pool of IT Professionals on contract hire, permanent hire or managed services basis through its comprehensive and integrated recruitment, staff augmentation, workforce solutions, recruitment process outsourcing and managed services programs which are customized for individual client needs. Astra North Staffing Services include managing programs that are in compliance with matters focussing on careers, communications, legal and regulatory issues, technology and outsourcing, budgeting and metrics, IT staffing management best practices and global staffing management issues.
Our technical service extends the entire software development lifecycle from Consulting, Business Process Analysis, Requirement Mapping, Analysis, Design, Development, Testing to Implementation and Support. Astra-North Infoteck has expertise in building, maintaining and reengineering IT solutions to meet its client’s evolving needs.We help clients become agile to meet and exceed their goals.
Astra-North ~ Conquering Today's Challenges, Achieving Tomorrow's Vision!