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About the role

Role: Business Analyst ( Techno Functional) with Asset Management Location: Toronto / Canada _ Hybrid Duration: Long Term Domain (Industry) : Banking Domain Relevant Experience: 8yrs to 10yrs Please share the resume at ajith@burgeonits.com

Mandatory skills: Techno functional Analyst, Asset Management Domain, Institutional investors experience, Business team issue resolution

Desired skills : SQL, ITSM processes

Description*

  1. Engage with business stakeholders and institutional investor teams to understand requirements, analyze business needs, and recommend effective techno-functional solutions.
  2. Provide domain support for asset management processes and applications, ensuring smooth functioning of business operations and alignment with client expectations.
  3. Lead business issue resolution activities by analyzing root causes, coordinating with technical teams, and ensuring timely closure of production and functional issues.
  4. Use SQL for data analysis, validation, reconciliation, and troubleshooting to support operational reporting and incident investigation.
  5. Act as a liaison between business users, operations teams, and technology teams to ensure requirements are clearly understood and implemented correctly.
  6. Drive ITSM-based support activities, including incident, problem, and change management, while ensuring adherence to service management processes and SLAs.
  7. Contribute to process improvement and consulting initiatives by identifying gaps, suggesting optimization opportunities, and enhancing overall service delivery and user experience

About BURGEON IT SERVICES

IT Services and IT Consulting

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