Education: Bachelor's degree. Tasks: Analyze and provide advice on the managerial methods and organization of an establishment. Conduct quality audits . Develop quality management and quality assurance standards. Conduct research to determine efficiency and effectiveness of managerial policies and programs. Propose improvements to methods, systems and procedures. Plan the re-organization of operations. Provide customer service. Oversee development of communication strategies. Manage knowledge. Direct and advise staff in the development and implementation of service quality assessment strategies. Supervision: 3-4 people. Area of specialization: Business management. Process improvement. Business methods analysis. Organizational analysis. Project management. Experience: 1 year to less than 2 years. Health benefits: Paramedical services coverage.