Account Manager, Creative Operations, Remote (Entertainment / Agency)
Top Benefits
About the role
Remote (Canada, U.S. Eastern hours) | Full-Time | Up to CAD $80,000/yr
About the Role An international entertainment agency that works with globally recognizable brands in U.S. TV and entertainment is hiring an Account Manager for its Creative Operations and Systems/Process Design work. Since 2008, the agency has delivered social content, innovative products, and operational solutions for major entertainment clients. The agency has integrated AI-enabled workflows and no-code tools into its daily operations and is looking for someone who shares that forward-facing approach.
This is a high-accountability client relationship role focused on keeping client context, stakeholder needs, open questions, risks, and next steps clear across work that is often fast-moving and operationally complex. The account manager will own the operating rhythm for selected clients, turning scattered notes and vague update loops into a system clients trust and internal teams can use. AI is a core part of how this role operates, not an optional add-on. The position is fully remote with working hours aligned to U.S. Eastern Time.
What the Role Covers Owning account context for Creative Operations and Systems/Process Design clients: stakeholders, priorities, history, open questions, risks, decisions, and follow-ups Running the client operating rhythm so meetings, updates, actions, blockers, and handoffs do not drift or depend on memory Turning vague client requests into clear next steps, questions, owners, dependencies, and decision points Using AI tools and workflows for meeting preparation, account research, stakeholder mapping, summarization, action tracking, client-ready drafting, and reusable account memory Writing clear client-ready summaries that make messy work understandable without overpromising or hiding uncertainty Maintaining stakeholder maps, account notes, decision logs, and follow-up trackers Working closely with account management, creative operations, AI operations, and technical colleagues Understanding creative and operational workflows well enough to challenge weak assumptions and explain tradeoffs in plain English Spotting when a client ask is really a workflow, visibility, approval, or operating-rhythm problem Helping internal teams avoid overbuilding, underscoping, or committing before the client need is clear Fostering new opportunities and growth within existing client agreements
Qualifications Demonstrable experience owning client relationships, stakeholder communication, account delivery, or complex operational conversations Strong written and spoken English with the ability to make messy situations feel clear, calm, and practical High agency with the ability to move without every next step being defined, while knowing when to escalate Structured thinking that can break ambiguous work into users, inputs, outputs, owners, statuses, risks, and definitions of done Serious interest in becoming expert at AI-enabled account management, with current real-world AI tool usage and hunger to improve Strong client presence: warm, confident, curious, responsive, and naturally good at making clients feel understood Comfortable working with workflow and collaboration tools such as Airtable, Monday.com, Notion, Asana, Slack, Teams, or similar Enough systems and process literacy to understand what is being built, why it matters, and how to explain it to non-technical stakeholders
Additional Details Benefits include 33 days paid leave. The recruitment process includes a video interview, first interview with the hiring manager, a compensated technical exercise, and a final interview with the hiring manager and COO.
To Apply Visit Mediabistro for full details and application instructions.
About Mediabistro
Mediabistro is the career network for the media, marketing, and advertising industries. For over 25 years, our platform has connected professionals in content creation, social media, and digital strategy with top employers. We offer a specialized job board and professional development resources tailored to today's media landscape.
For Professionals We host job listings from major media companies and boutique agencies. Beyond the job board, we provide tools to help professionals manage their careers at every stage. Our offerings include:
- Online courses in digital marketing and social media strategy.
- Webinars on industry trends and technical skills.
- Career services including professional resume writing and LinkedIn profile optimization.
- Specialized resources for freelance writers and content creators.
For Employers and Recruiters We provide a streamlined recruitment process to quickly find qualified talent. By posting on Mediabistro, companies gain direct access to a community of professionals with specific expertise in:
- Digital and Print Journalism
- Social Media Management and Strategy
- Public Relations and Corporate Communications
- Marketing, Advertising, and Brand Management
- Graphic Design and Creative Direction
- Video Production and Post-Production
Our Approach We operate as a remote team focused on building efficient products for our community. We prioritize technical literacy and high agency to ensure our platform remains a reliable resource for the workforce. We support the long-term growth of the media and marketing sectors with practical tools and a deep understanding of the professional landscape.
Whether you are looking for your next career milestone or seeking to hire your next lead strategist, we provide the infrastructure to make those connections. We stay committed to the future of the media workforce by integrating modern technology with a respect for the craft of storytelling.
Similar Jobs
Account Manager, Creative Operations, Remote (Entertainment / Agency)
Top Benefits
About the role
Remote (Canada, U.S. Eastern hours) | Full-Time | Up to CAD $80,000/yr
About the Role An international entertainment agency that works with globally recognizable brands in U.S. TV and entertainment is hiring an Account Manager for its Creative Operations and Systems/Process Design work. Since 2008, the agency has delivered social content, innovative products, and operational solutions for major entertainment clients. The agency has integrated AI-enabled workflows and no-code tools into its daily operations and is looking for someone who shares that forward-facing approach.
This is a high-accountability client relationship role focused on keeping client context, stakeholder needs, open questions, risks, and next steps clear across work that is often fast-moving and operationally complex. The account manager will own the operating rhythm for selected clients, turning scattered notes and vague update loops into a system clients trust and internal teams can use. AI is a core part of how this role operates, not an optional add-on. The position is fully remote with working hours aligned to U.S. Eastern Time.
What the Role Covers Owning account context for Creative Operations and Systems/Process Design clients: stakeholders, priorities, history, open questions, risks, decisions, and follow-ups Running the client operating rhythm so meetings, updates, actions, blockers, and handoffs do not drift or depend on memory Turning vague client requests into clear next steps, questions, owners, dependencies, and decision points Using AI tools and workflows for meeting preparation, account research, stakeholder mapping, summarization, action tracking, client-ready drafting, and reusable account memory Writing clear client-ready summaries that make messy work understandable without overpromising or hiding uncertainty Maintaining stakeholder maps, account notes, decision logs, and follow-up trackers Working closely with account management, creative operations, AI operations, and technical colleagues Understanding creative and operational workflows well enough to challenge weak assumptions and explain tradeoffs in plain English Spotting when a client ask is really a workflow, visibility, approval, or operating-rhythm problem Helping internal teams avoid overbuilding, underscoping, or committing before the client need is clear Fostering new opportunities and growth within existing client agreements
Qualifications Demonstrable experience owning client relationships, stakeholder communication, account delivery, or complex operational conversations Strong written and spoken English with the ability to make messy situations feel clear, calm, and practical High agency with the ability to move without every next step being defined, while knowing when to escalate Structured thinking that can break ambiguous work into users, inputs, outputs, owners, statuses, risks, and definitions of done Serious interest in becoming expert at AI-enabled account management, with current real-world AI tool usage and hunger to improve Strong client presence: warm, confident, curious, responsive, and naturally good at making clients feel understood Comfortable working with workflow and collaboration tools such as Airtable, Monday.com, Notion, Asana, Slack, Teams, or similar Enough systems and process literacy to understand what is being built, why it matters, and how to explain it to non-technical stakeholders
Additional Details Benefits include 33 days paid leave. The recruitment process includes a video interview, first interview with the hiring manager, a compensated technical exercise, and a final interview with the hiring manager and COO.
To Apply Visit Mediabistro for full details and application instructions.
About Mediabistro
Mediabistro is the career network for the media, marketing, and advertising industries. For over 25 years, our platform has connected professionals in content creation, social media, and digital strategy with top employers. We offer a specialized job board and professional development resources tailored to today's media landscape.
For Professionals We host job listings from major media companies and boutique agencies. Beyond the job board, we provide tools to help professionals manage their careers at every stage. Our offerings include:
- Online courses in digital marketing and social media strategy.
- Webinars on industry trends and technical skills.
- Career services including professional resume writing and LinkedIn profile optimization.
- Specialized resources for freelance writers and content creators.
For Employers and Recruiters We provide a streamlined recruitment process to quickly find qualified talent. By posting on Mediabistro, companies gain direct access to a community of professionals with specific expertise in:
- Digital and Print Journalism
- Social Media Management and Strategy
- Public Relations and Corporate Communications
- Marketing, Advertising, and Brand Management
- Graphic Design and Creative Direction
- Video Production and Post-Production
Our Approach We operate as a remote team focused on building efficient products for our community. We prioritize technical literacy and high agency to ensure our platform remains a reliable resource for the workforce. We support the long-term growth of the media and marketing sectors with practical tools and a deep understanding of the professional landscape.
Whether you are looking for your next career milestone or seeking to hire your next lead strategist, we provide the infrastructure to make those connections. We stay committed to the future of the media workforce by integrating modern technology with a respect for the craft of storytelling.