We are looking for a dynamic Senior Business Analyst who is passionate about what they do. As a member of the IT project team, the Senior Business Analyst’s role is to help guide our business partners in improving processes, products, services, and software through data analysis.

• Elicit business requirements by employing different techniques depending on the audience and project size.
• Lead medium and large-scale strategic projects in collaboration with the product owner and project manager.
• Create ‘AS IS’ and ‘TO BE’ Workflows to be used to identify automation and operational efficiency opportunities.
• Evaluate and anticipate project risks, and future impacts of requirements.
• Apply flexibility and adaptability to project and priority circumstances.
• Conduct meetings and presentations to share ideas and findings.
• Develop solutions through a combination of system configuration changes, process and workflow development, end-user training, communication, and change management.
• Coordinate with multiple teams, build strategic relationships to ensure the best solution and business outcome.
• Identify and recommend process and design improvements to existing applications, procedures, and workflows.
• Work with the QA team to help define the test strategy, and identify relevant use cases.