Manager, Digital Solutions & Business Systems
Top Benefits
About the role
Position Details: Current Rate of Pay: Min = $64.32/hr, Max = $74.56/hr Employment type: Temporary contract Duration of employment: 2 years Hours of work: 35 hrs/week Work location: Head office, 5 Shoreham Drive Division: Corporate Services Business unit: Information Technology & Records Management Travel: 10% Existing Vacancy: Yes About TRCA: With more than 60 years of experience, Toronto and Region Conservation Authority (TRCA) is one of 36 Conservation Authorities in Ontario, created to safeguard and enhance the health and well-being of watershed communities through the protection and restoration of the natural environment and the ecological services the environment provides. TRCA is considered the provincial leader in conserving, restoring, and managing natural resources to advance safe and sustainable development. Also, TRCA was recently recognized as a Greater Toronto’s Top Employer for 2026 and a Canada’s Greenest Employer for 2026. To apply to this posting, click on the “Apply” icon. Please submit your resume and cover letter in one file (PDF or Word) and upload using only the ‘Resume’ feature within the application prior to 11:59 pm on July 14, 2026. How you will contribute as part of the TRCA team: The Manager, Digital Solutions & Business Systems provides strategic and operational oversight to the planning, acquisition and deployment of applications and database infrastructure at TRCA. The role develops policies, procedures and guidelines and manages a team to deliver effective management of web and digital services, business applications, database and integration services. In addition, they are a key contact TRCA stakeholder partners for information technology, business application integration, intellectual property agreements, contract negotiations related to information technology, and the coordination of joint IT ventures and partnerships. Major Responsibilities: Leads the development and implementation of systems and solutions strategies in partnership with the CIO and other ITRM Management Team members; seeks to maximize the value of solutions and apply solutions to multiple areas where possible. Leads the Lotus Notes decommissioning program, including identifying and prioritizing applications, databases and business processes for transition to new solutions. Reviews technical solutions to ensure they integrate with current and planned systems, and recommends new technical solutions or directions to meet corporate goals and strategic initiatives. Leads the planning, procurement and implementation of TRCA’s new Enterprise Resource Planning (ERP) system in partnership with the CIO and other TRCA stakeholders. Develops the ERP Request for Proposal, Terms of Reference, specifications, evaluation criteria and other procurement documentation. Obtains approvals for project scope and ensures project staff and resources are able to deliver the project, addressing training or resource gaps and developing project plans and timelines. Identifies project risks, resource gaps and issues of concern and works with stakeholders to develop and implement appropriate mitigation strategies. Monitors service quality and continuity and leads improvements in service delivery. Leads a team of staff and ensures team members understand expectations; communicates schedules, tasks and priorities. Supports a culture of workplace equity and inclusion that celebrates diversity. What will you need to succeed: Education (degree/diploma/certifications) University degree in Computer studies, Systems Engineering, Commerce, Communications/Media or a related field Valid Ontario Class G2 driver's license Experience 5+ years’ experience working with application management and development for a complex, multi-service environment 2+ years of progressive managerial, supervisory or project management experience Experience managing the implementation, support and maintenance of web applications, databases. integration services, and automation tools Knowledge/Skill/Ability - Competencies Proficiency in MS Office suite including online software such as MS teams, WebEx, and SharePoint Expert knowledge of and experience managing SAS, Hosted and On Premise information technology solutions, including: digital/web services, Customer Relationship Management (CRM) and Point of Sale (POS) systems, business application services, Relational Database Management Systems, application development lifecycle Knowledge of relational database concepts, database administration, integration services, and automation tools Ability to communicate technical information to a non-technical audience Strong budget management and cost control skills; able to address variances and manage ongoing risks while managing multiple deadlines / work processes Excellent written and verbal communication skills to communicate ideas, proposals, and project status for various audiences Able to self-manage workload and prioritize tasks as an ongoing challenge in a frequently fluctuating workload and multiple deadlines; adopts and leads through Project Management methodologies, including Agile and Waterfall approaches Demonstrated expertise in Microsoft SharePoint, including the design and implementation of SharePoint-based business solutions, sites, workflows and information management structures. Demonstrated knowledge of Enterprise Resource Planning (ERP) systems and experience supporting ERP procurement, implementation, integration and business process transformation. Expert knowledge of Lotus Notes/Domino environments, including application and database assessment, migration planning and the decommissioning or modernization of legacy Notes solutions is mandatory. Strong knowledge of systems architecture and the design and integration of enterprise business systems and solutions. What TRCA has to offer you: As part of a progressive team you will have the opportunity to make a positive impact to preserving and protecting nature, while maintaining a balance between the natural environment and built environment. Working with experts within our field, you will join a team of colleagues that are committed to TRCA’s core values by demonstrating the following behaviours; integrity, collaboration, accountability, respect, and excellence (icare). You will be part of a diverse and inclusive organization that: Makes a positive difference in the communities we serve. Fosters high performance and collaborative teams. Provides continuous learning and development opportunities. Offers a comprehensive compensation and benefits program (including Defined Benefit Pension Plan – OMERS/OTPP). Pregnancy & Parental Leave Top-Up Program. Provides unique TRCA Perks. Provides flexible work arrangements in accordance with organizational policy and operational requirements, with regular office presence required; however, such arrangements are not guaranteed and are subject to approval. Offers potential for career growth and advancement. While the Toronto and Region Conservation Authority (TRCA) thanks all applicants for their interest, only those under consideration will be contacted for interviews. Please be advised that successful incumbent(s) may be required to undergo a vulnerable sector screening and/or driver’s abstract check as a part of the final step in the hiring process. TRCA is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and TRCA Policies, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to the TRCA. We welcome applications from all qualified persons. Personal information you provide through the TRCA recruitment, selection, and onboarding process is collected under the authority of the Conservation Authorities Act, R.S.O. 1990, c. C.27. Collection of this personal information is necessary for the proper administration of this recruitment process for employment and volunteer positions with TRCA. Personal information is protected from disclosure pursuant to the Municipal Freedom of Information and Protection of Privacy Act. Any questions regarding this collection activity should be directed to the Manager of Records and Information, 5 Shoreham Drive, Toronto, ON, M3N 1S4, (437) 880 2308.
Similar Jobs
Manager, Digital Solutions & Business Systems
Top Benefits
About the role
Position Details: Current Rate of Pay: Min = $64.32/hr, Max = $74.56/hr Employment type: Temporary contract Duration of employment: 2 years Hours of work: 35 hrs/week Work location: Head office, 5 Shoreham Drive Division: Corporate Services Business unit: Information Technology & Records Management Travel: 10% Existing Vacancy: Yes About TRCA: With more than 60 years of experience, Toronto and Region Conservation Authority (TRCA) is one of 36 Conservation Authorities in Ontario, created to safeguard and enhance the health and well-being of watershed communities through the protection and restoration of the natural environment and the ecological services the environment provides. TRCA is considered the provincial leader in conserving, restoring, and managing natural resources to advance safe and sustainable development. Also, TRCA was recently recognized as a Greater Toronto’s Top Employer for 2026 and a Canada’s Greenest Employer for 2026. To apply to this posting, click on the “Apply” icon. Please submit your resume and cover letter in one file (PDF or Word) and upload using only the ‘Resume’ feature within the application prior to 11:59 pm on July 14, 2026. How you will contribute as part of the TRCA team: The Manager, Digital Solutions & Business Systems provides strategic and operational oversight to the planning, acquisition and deployment of applications and database infrastructure at TRCA. The role develops policies, procedures and guidelines and manages a team to deliver effective management of web and digital services, business applications, database and integration services. In addition, they are a key contact TRCA stakeholder partners for information technology, business application integration, intellectual property agreements, contract negotiations related to information technology, and the coordination of joint IT ventures and partnerships. Major Responsibilities: Leads the development and implementation of systems and solutions strategies in partnership with the CIO and other ITRM Management Team members; seeks to maximize the value of solutions and apply solutions to multiple areas where possible. Leads the Lotus Notes decommissioning program, including identifying and prioritizing applications, databases and business processes for transition to new solutions. Reviews technical solutions to ensure they integrate with current and planned systems, and recommends new technical solutions or directions to meet corporate goals and strategic initiatives. Leads the planning, procurement and implementation of TRCA’s new Enterprise Resource Planning (ERP) system in partnership with the CIO and other TRCA stakeholders. Develops the ERP Request for Proposal, Terms of Reference, specifications, evaluation criteria and other procurement documentation. Obtains approvals for project scope and ensures project staff and resources are able to deliver the project, addressing training or resource gaps and developing project plans and timelines. Identifies project risks, resource gaps and issues of concern and works with stakeholders to develop and implement appropriate mitigation strategies. Monitors service quality and continuity and leads improvements in service delivery. Leads a team of staff and ensures team members understand expectations; communicates schedules, tasks and priorities. Supports a culture of workplace equity and inclusion that celebrates diversity. What will you need to succeed: Education (degree/diploma/certifications) University degree in Computer studies, Systems Engineering, Commerce, Communications/Media or a related field Valid Ontario Class G2 driver's license Experience 5+ years’ experience working with application management and development for a complex, multi-service environment 2+ years of progressive managerial, supervisory or project management experience Experience managing the implementation, support and maintenance of web applications, databases. integration services, and automation tools Knowledge/Skill/Ability - Competencies Proficiency in MS Office suite including online software such as MS teams, WebEx, and SharePoint Expert knowledge of and experience managing SAS, Hosted and On Premise information technology solutions, including: digital/web services, Customer Relationship Management (CRM) and Point of Sale (POS) systems, business application services, Relational Database Management Systems, application development lifecycle Knowledge of relational database concepts, database administration, integration services, and automation tools Ability to communicate technical information to a non-technical audience Strong budget management and cost control skills; able to address variances and manage ongoing risks while managing multiple deadlines / work processes Excellent written and verbal communication skills to communicate ideas, proposals, and project status for various audiences Able to self-manage workload and prioritize tasks as an ongoing challenge in a frequently fluctuating workload and multiple deadlines; adopts and leads through Project Management methodologies, including Agile and Waterfall approaches Demonstrated expertise in Microsoft SharePoint, including the design and implementation of SharePoint-based business solutions, sites, workflows and information management structures. Demonstrated knowledge of Enterprise Resource Planning (ERP) systems and experience supporting ERP procurement, implementation, integration and business process transformation. Expert knowledge of Lotus Notes/Domino environments, including application and database assessment, migration planning and the decommissioning or modernization of legacy Notes solutions is mandatory. Strong knowledge of systems architecture and the design and integration of enterprise business systems and solutions. What TRCA has to offer you: As part of a progressive team you will have the opportunity to make a positive impact to preserving and protecting nature, while maintaining a balance between the natural environment and built environment. Working with experts within our field, you will join a team of colleagues that are committed to TRCA’s core values by demonstrating the following behaviours; integrity, collaboration, accountability, respect, and excellence (icare). You will be part of a diverse and inclusive organization that: Makes a positive difference in the communities we serve. Fosters high performance and collaborative teams. Provides continuous learning and development opportunities. Offers a comprehensive compensation and benefits program (including Defined Benefit Pension Plan – OMERS/OTPP). Pregnancy & Parental Leave Top-Up Program. Provides unique TRCA Perks. Provides flexible work arrangements in accordance with organizational policy and operational requirements, with regular office presence required; however, such arrangements are not guaranteed and are subject to approval. Offers potential for career growth and advancement. While the Toronto and Region Conservation Authority (TRCA) thanks all applicants for their interest, only those under consideration will be contacted for interviews. Please be advised that successful incumbent(s) may be required to undergo a vulnerable sector screening and/or driver’s abstract check as a part of the final step in the hiring process. TRCA is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and TRCA Policies, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to the TRCA. We welcome applications from all qualified persons. Personal information you provide through the TRCA recruitment, selection, and onboarding process is collected under the authority of the Conservation Authorities Act, R.S.O. 1990, c. C.27. Collection of this personal information is necessary for the proper administration of this recruitment process for employment and volunteer positions with TRCA. Personal information is protected from disclosure pursuant to the Municipal Freedom of Information and Protection of Privacy Act. Any questions regarding this collection activity should be directed to the Manager of Records and Information, 5 Shoreham Drive, Toronto, ON, M3N 1S4, (437) 880 2308.