Proficiency in Salesforce CRM| including Sales Cloud| Service Cloud| or Experience Cloud.Communication: Exceptional ability to translate complex technical jargon into understandable business terms| and vice versa.Analytical Thinking: Strong problem-solving skills to evaluate management processes and key performance indicators (KPIs).

Methodologies: Familiarity with Agile frameworks (writing Epics| User Stories| managing Sprints) and Waterfall models.Certifications: Preferred credentials include the Salesforce Certified Business Analyst and Administrator credentials. Keyword: Skills: Salesforce