Property Claims Vendor Consultant
Top Benefits
About the role
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Property Claims Vendor Consultant based in Canada. This role sits at the intersection of vendor management, property claims operations, and strategic performance optimization within a large-scale insurance environment. You will be responsible for strengthening relationships with external service providers while ensuring claims-related vendors deliver high-quality, cost-effective, and compliant services. The position combines analytical oversight, stakeholder collaboration, and hands-on operational coordination across onboarding, performance monitoring, and issue resolution. You will play a key role in improving vendor performance frameworks, driving cost efficiencies, and enhancing service delivery standards. Working in a remote-first setup, you will engage with internal claims teams and external partners to ensure seamless execution across the vendor ecosystem. This is a high-impact role that directly supports operational excellence and customer satisfaction in property claims services. \n
Accountabilities: Manage and optimize relationships with property claims vendors, ensuring alignment with contractual obligations, service expectations, and business needs. Coordinate vendor onboarding and offboarding processes, including due diligence, system integration, and smooth operational transitions. Monitor vendor performance by establishing KPIs, conducting regular reviews, and ensuring compliance with quality, cost, and service standards. Identify cost-saving opportunities through data analysis and implement initiatives to improve efficiency and reduce operational spend. Serve as the primary escalation point for vendor-related issues, resolving disputes and addressing performance gaps in collaboration with internal stakeholders. Continuously evaluate and improve vendor management processes, tools, and workflows to enhance transparency and effectiveness. Recommend and support automation and process optimization initiatives to streamline vendor operations and reporting. Conduct vendor assessments to ensure alignment with organizational requirements for quality, risk, and cost efficiency. Requirements: 5+ years of experience in vendor management, procurement, property claims, or insurance operations within complex environments. Strong background in property insurance claims processes, vendor oversight, or claims service provider management. Experience working with performance management frameworks, including KPI development, monitoring, and reporting. Familiarity with property claims tools and platforms such as Xactimate is considered an asset. Proven ability to manage stakeholder relationships and act as a key liaison between vendors and internal teams. Strong analytical and problem-solving skills with experience using data to drive operational improvements and cost savings. Experience in insurance or financial services environments is strongly preferred. Excellent communication, negotiation, and conflict-resolution skills. Ability to work independently in a remote, cross-functional, and fast-paced environment. Benefits: Competitive annual salary ranging from approximately $73,500 to $116,850 CAD depending on experience Fully remote work arrangement across multiple Canadian provinces Comprehensive benefits package including health, dental, and retirement savings plans Employee discounts on insurance products and services Wellness allowance and personal reflection days to support work-life balance Tuition reimbursement and professional development support Retirement savings program with employer matching contributions Employee programs supporting home office setup and student loan repayment assistance Strong community involvement and volunteer engagement opportunities.
\n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1