Strategy and Operations Specialist
Toronto, Vancouver
CA$55,231 - CA$79,939/yearly
Senior Level
Top Benefits
Employee-covered health care
401k with company match
Flexible paid time off
About the role
Who you are
- 3+ years in strategy, operations, or marketplace roles with demonstrated impact on localized growth or P&L performance. Any experience in marketing is a plus
- Bilingual French and English
- Analytical skills with experience applying funnel optimization, LTV/CAC metrics, and supply/demand modeling to real-world decisions
- Excellent communication and relationship building skills, and comfortable presenting to large groups
- Experience building and implementing repeatable go-to-market strategies or activations
- Comfort working autonomously while coordinating across departments
- Comfortable working heavily with data, and operating at a fast pace in an entrepreneurial environment. Experience working in a startup is a plus, especially a marketplace platform
- Role includes some travel within Canada and occasional travel to the United States
- An understanding of the dynamics underlying a two-sided marketplace
- Experience working for a global brand
What the job involves
- Join our team as GTM Specialist, Canada and play a key role in driving growth in Canada. This position is ideal for someone who thrives in fast-paced environments, excels at cross-functional collaboration, working with external partners and is passionate about optimizing marketplace dynamics
- This role reports to the Canada Country Manager and sits within the North America Commercial organization
- You’ll work closely with the Canada Country Manager and cross-functional teams to execute market strategy, efficient tactical and operational plans to meet commercial goals, and strong propositions for both customers and taskers
- Conduct market analysis to understand local dynamics, competitive landscape, and tasker/client behavior, translating insights into opportunities that sharpen commercial strategy and metro-level priorities
- Partner with Country Manager to develop and execute on-the-ground initiatives that optimise and improve local fulfilment, supply activation, and client retention
- Drive local/cultural marketing ideas, initiatives, and channels to increase brand awareness, in partnership with marketing
- Partner with Marketing and Brand to develop and localize metro-specific campaigns and category initiatives
- Orchestrate large-scale metro activations and brand moments in collaboration with cross-functional teams
- Collaborate with Country Manager and cross functional teams to support partnerships with local initiatives and on-site activations
- Support with the execution of seasonal supply planning in partnership with Tasker Success Managers (TSMs), with tailored strategies for high-priority metros
Benefits
- Remote first and highly connected
- Employee-covered health care
- 401k with match
- Flexible PTO
- Paid holidays & recharge weeks
- Wellbeing allowance and free access to HeadSpace and Spring Health
- Paid parental leave, adoption assistance, and reproductive health assistance
- Speaker series, career paths, and an annual education allowance
- IKEA discount, Taskrabbit credit, and productivity stipend