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Product Manager

Scalable Systemsabout 21 hours ago
Mississauga, Ontario, Canada
Senior Level
CONTRACTOR

About the role

Job Description: We are seeking an experienced Product Manager to drive the design, implementation, and continuous optimization of our Order Management Systems (OMS) and replenishment processes within our supply chain operations. The ideal candidate will have a strong background in product management, supply chain systems, and retail replenishment, with a focus on delivering solutions that enhance order fulfillment and inventory allocation. This role will own the replenishment product roadmap and partner closely with technology and business stakeholders to drive impactful outcomes.


Must Have 4–10 years of experience in product management or as a senior business analyst transitioning into a product role, with strong exposure to order management and replenishment systems. Proven experience in OMS implementations and retail or distribution-based replenishment operations. Familiarity with agile methodologies and tools such as JIRA and Confluence. Strong understanding of supply chain operations, inventory allocation, and order lifecycle management. Excellent communication skills and the ability to influence and lead cross-functional teams.


Nice to Have Agile certification (e.g., Certified Scrum Product Owner). Retail, eCommerce, or CPG industry experience. Experience with change management and stakeholder alignment.


Key Responsibilities:

Product Vision & Roadmap • Define and articulate the product vision and roadmap for replenishment and OMS solutions, aligned with the company’s supply chain strategy. • Develop a deep understanding of current replenishment and order management processes to identify and prioritize opportunities for improvement. • Work closely with stakeholders to gather and refine requirements, ensuring alignment with business goals. • Define and maintain a clear product backlog, with user stories and acceptance criteria that reflect customer and business needs. • Drive optimization of flow-path decisions based on forecast accuracy, inventory posture, and network constraints • Enable scalable solutions that harmonize forecasting, allocation, and replenishment execution across multi-node supply chain flows Stakeholder Engagement & Requirements Gathering • Facilitate discovery workshops and capture end-to-end user scenarios, including edge cases and exceptions, to ensure comprehensive solutions. • Translate business needs into product requirements and specifications that are actionable for development teams. • Serve as the voice of the customer and business within the development process, balancing priorities and trade-offs. Product Delivery & Agile Leadership • Lead cross-functional agile teams through product discovery, development, and delivery, ensuring incremental value with each release. • Participate in sprint planning, backlog refinement, and agile ceremonies to drive successful product outcomes. • Collaborate with QA and development teams to validate solutions against requirements and ensure high-quality releases. System Implementation & Integration • Oversee the deployment and optimization of OMS solutions to enhance inventory allocation, order fulfillment, and replenishment workflows. • Partner with technical teams to integrate OMS with ERP systems and inventory management tools. • Ensure seamless end-to-end process flows, using documentation tools (e.g., Confluence, draw.io) to communicate complex concepts clearly. Testing, Quality Assurance & Change Management • Develop testing strategies and acceptance criteria to validate product functionality, especially around replenishment accuracy and order processing. • Support pilot launches, gather user feedback, and iterate on solutions to drive continuous improvement. • Partner with business stakeholders to design and implement change management strategies for smooth adoption across business units.

About Scalable Systems

IT Services and IT Consulting

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