Top Benefits
About the role
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What you'll be doing As Director, Procurement Operations Governance and Control, you’ll be at the forefront of protecting and enabling CIBC by strengthening governance, controls, operational discipline, and regulatory readiness across all procurement activities. You’ll lead a dedicated team that ensures procurement processes are well governed, consistently executed, risk-aware, and aligned with internal policies, control standards, and regulatory expectations. Your role blends operational governance, compliance, risk management, training, stakeholder engagement, regulatory liaison, dispute resolution, and continuous improvement. You’ll collaborate with diverse internal partners—including Legal, Compliance, Risk, Finance, Technology, and business stakeholders—to drive operational excellence and support CIBC’s strategic objectives. By fostering a culture of accountability, collaboration, and proactive risk management, you’ll help shape the future of procurement operations at CIBC. At CIBC we enable the work environment most optimal for you to thrive in your role you’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote. How you'll succeed Governance, Controls & Risk Management – Lead the design, execution, and ongoing enhancement of procurement governance and control frameworks. Identify and mitigate compliance and operational risks, ensuring processes align with enterprise standards and regulatory requirements, including supporting TPM360 and building out a Data Management framework. Monitoring, Auditing & Regulatory Support – Oversee audits and monitoring routines, coordinate procurement-related evidence, documentation, and responses for audits, reviews, and regulatory requests, and maintain ongoing compliance with changing regulations. Reporting, Documentation & Continuous Improvement – Develop and maintain procurement policies, procedures, dashboards, and management reporting. Drive continuous improvement initiatives by leveraging data, automation, and standardization to enhance quality, speed, compliance, and stakeholder experience. Training, Stakeholder Engagement & Dispute Resolution – Train staff on compliance requirements and best practices, partner with internal stakeholders to ensure effective controls and timely reporting, and investigate and resolve compliance-related disputes or issues. People Leadership - Manage, coach, and develop a team of procurement operations professionals responsible for governance, controls, reporting, regulatory support, Business Managed Technology, ESG/Third Party controls, Records Management, Procurement Market Research requests, and managing Procurement Policy renewal, Methodology, and Supplier Code of Conduct. Set clear priorities, performance expectations, service standards, and development plans that align with procurement strategy and enterprise risk objectives. Foster a culture of accountability, collaboration, continuous improvement, and proactive risk management while allocating resources effectively, monitoring team capacity, and ensuring timely delivery of key governance and operational control deliverables. Who you are You’re a strategic leader. You bring proven experience in procurement operations, governance, compliance, and risk management, ideally within a large, complex organization. You have strong regulatory and compliance expertise. You understand procurement regulations, industry standards, and best practices, and can navigate complex compliance requirements. You’re a collaborator and influencer. You build strong relationships with internal stakeholders and external regulatory bodies, and drive consensus across diverse teams. You’re analytical and detail-oriented. You excel at identifying risks, analyzing processes, developing practical solutions, and monitoring outcomes. You’re a people leader. You have experience managing and developing high-performing teams, fostering a culture of accountability and continuous improvement. Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability. #LI-TA What CIBC Offers At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions What you need to know CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. Job Location Toronto-81 Bay, 14th Floor Employment Type Regular Weekly Hours 37.5 Skills Corporate Services, Management Reporting, Procurement Services, Reporting and Analysis, Strategic Objectives, Vendor Management, Vendor Relationships, Work Collaboratively At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.