AI and Workflow Automation Specialist (Microsoft 365)
Top Benefits
About the role
About the Role:
We are looking for a high-impact, proactive AI and Workflow Automation Specialist to join the GLBC team. This is a standalone, hands-on role dedicated to transforming organizational productivity. Your mission is to systematically replace manual, repetitive tasks with AI-driven and automated workflows, enabling our company to scale efficiently without proportional increases in headcount.
Reporting directly to the Vice President of Information Technology, you will own the automation delivery lifecycle from end to end. You will partner directly with departments to analyze how work is performed and then build the solutions that make that work faster, smarter, and more reliable. This role is ideal for a self-starter who views technology as a productivity multiplier and thrives on delivering tangible time-savings back to the business.
Compensation:
The compensation range for this position will be based on candidate experience. In addition to salary, GLBC is proud to offer the following perks and benefits:
- Monthly profit sharing
- Paid day off to volunteer
- Extended health and dental benefits
- RRSP with employer matching
- Vacation starting at 3 weeks per year
- Employee education assistance
- Fun, and supportive work culture
Who We Are:
Established in 1982, Great Little Box Company is a family-owned and operated leading manufacturer of Labels, Corrugated Boxes & Displays, Folding Cartons, Digital Print & Packaging, Protective Packaging, and the distribution of Shipping Supplies.
At Great Little Box Company, we aim to create a workplace of belonging in which individual differences are recognized, appreciated, and respected. We strive to build and grow our team that fosters variety in backgrounds, experiences and skills. We embrace inclusiveness in our workplace, so we can utilize each person’s talents and strengths.
Our employees have voted us #1 “Best Company to Work for In BC” and we’ve been recognized multiple times as one of Canada’s Top 100 Employers. In addition, we have also been recognized as a Platinum member of Deloitte’s list of Canada’s Best Managed Companies. When we have a great year, we’ve taken all staff to México or Las Vegas. Without a doubt, we are a great place to work.
Responsibilities:
Automation Ownership & Delivery
- Analyze complex workflows across all departments to identify manual bottlenecks and inefficiencies.
- Design, build, deploy, and maintain robust automation solutions using the Microsoft 365 ecosystem, specifically the Power Platform (Power Automate, Power Apps).
- Own the full project lifecycle, ensuring solutions move from initial concept to production-ready tools.
AI-Enabled Productivity
- Embed Microsoft 365 Copilot into everyday work scenarios to reduce administrative drag and "busy work."
- Enable practical, departmental use of AI for content creation, data analysis, reporting, and coordination.
- Move AI from "experimentation" to a core component of normal business workflows.
Cross-Departmental Enablement
- Partner directly with teams to understand their unique processes and translate business needs into simple, reliable technical solutions.
- Act as a productivity multiplier for the organization, ensuring automation remains accessible and non-centralized.
Sustainability and Governance
- Ensure all automation and AI solutions are secure, well-documented, and maintainable over the long term.
- Maintain clear ownership and lifecycle management for all deployed solutions to ensure they scale safely as the company grows.
Measures of Success
- Measurable reduction in manual and repetitive work hours across the company.
- Increased output per employee and the ability to absorb growth without equivalent increases in headcount.
- Clear visibility and reporting into total time saved and capacity created.
Qualifications and Skills:
- Degree in Information Technology, Computer Science, Business Operations, or a related field - or equivalent work experience.
- Minimum 5 years of experience in business process improvement, systems analysis, or a technical implementation role.
- Expert-level proficiency in the Microsoft 365 ecosystem, specifically Power Automate and Power Apps.
- Hands-on experience deploying and prompting Microsoft 365 Copilot or similar LLM tools in a professional environment.
- Proven ability to work independently as an individual contributor, managing projects from start to finish.
- Exceptional communication skills with the ability to "translate" technical capabilities into business value for non-technical stakeholders.
Nice to Have
- Certifications in Microsoft Power Platform (e.g., PL-100, PL-200, or PL-400).
- Experience with Power BI for creating productivity and capacity dashboards.
- Background in manufacturing or distribution environments.
- Experience in Change Management, helping teams adopt new AI-driven ways of working.
GLBC is fully committed to two things – our employees and our customers. We offer employee-based recognition and reward programs including profit sharing, continuous improvement incentives, and company-wide performance goals.
If you are a builder who wants to redefine how a company grows—apply now!
We wish to thank all applicants for their interest, however, only those under consideration will be contacted.