Top Benefits
About the role
About The Company
Domtar is a premier producer of pulp, paper, packaging, tissue, and wood products, renowned for its focus on safety, sustainability, and operational excellence. With a network of facilities across Canada and the United States, Domtar is committed to delivering high-quality, cost-effective products to customers worldwide. Our dedicated workforce of approximately 14,000 talented individuals drives our success, supported by competitive compensation, a supportive work environment, and abundant opportunities for learning and career growth.
About The Role
We are seeking a highly motivated and detail-oriented Business Analyst, IT Operations Liaison, to join our team in Montreal, Quebec. This full-time, permanent position sits at the intersection of operations and technology, playing a vital role in aligning manufacturing, administrative, and IT functions. The successful candidate will be responsible for translating business needs into scalable technology solutions, driving process improvements, ensuring data integrity, and supporting operational excellence across the organization. This role requires a strategic thinker with strong analytical skills, capable of bridging the gap between business requirements and technical implementation to optimize efficiency and support digital transformation initiatives.
Qualifications
Bachelor’s degree in Business Administration, Information Technology, or a related field Proven experience as a Business Analyst or similar role, preferably within manufacturing or lumber industries Strong understanding of manufacturing processes and operational workflows Experience with ERP and Business Intelligence (BI) systems Excellent analytical, problem-solving, and communication skills Ability to influence stakeholders at all levels and foster cross-functional collaboration Knowledge of EDI processes and compliance requirements, especially related to AD/CVD for U.S. exports Bilingual in English and French (verbal and written) is required Proficiency in data analytics tools and techniques Results-oriented, adaptable, and structured approach to work in a dynamic environment
Responsibilities
Serve as the primary liaison between operations, administrative functions, and IT, ensuring alignment of priorities and initiatives Translate business requirements into detailed functional specifications and support the full project lifecycle, including analysis, development, testing, deployment, and user adoption Develop a comprehensive understanding of manufacturing processes to identify opportunities for efficiency, standardization, and continuous improvement Provide functional leadership on core systems such as ERP and BI, ensuring their reliability, usability, and data consistency across operational and financial flows Assist finance and administrative teams in resolving discrepancies and enhancing internal controls Ensure compliance and accuracy in AD/CVD processes for U.S. exports, collaborating with compliance teams Leverage data analytics to monitor performance, support decision-making, and generate actionable business insights Participate in strategic IT initiatives, including system enhancements, integrations, and digital transformation projects Oversee Electronic Data Interchange (EDI) processes, ensuring stability, accuracy, and smooth onboarding of trading partners
Benefits
Competitive salary and annual bonus At least three weeks of vacation and three floating holidays annually, starting from the first day of employment Comprehensive group insurance coverage from day one Access to telemedicine services Defined-contribution pension plan with generous employer contributions Employee and family assistance program Education assistance program to support professional development Hybrid work environment combining in-office and remote work options Inclusive workplace culture emphasizing respect, diversity, and inclusion Office location accessible via public transit
Equal Opportunity
Domtar is committed to fostering a diverse, equitable, and inclusive workplace. We believe that a team composed of individuals from diverse backgrounds and perspectives enhances our innovation and success. We provide a safe, supportive, and rewarding environment where all employees are empowered to reach their full potential. We are an equal opportunity employer, welcoming applications from all qualified candidates regardless of race, gender, age, disability, or background.
About Sundayy
Sundayy makes job discovery feel less chaotic and more intentional. Instead of jumping between platforms, repeating the same steps, and getting lost in the process, everything is brought into one place so you can focus on what actually matters. No clutter, no confusion, just a clearer way to move forward.
Similar Jobs
Top Benefits
About the role
About The Company
Domtar is a premier producer of pulp, paper, packaging, tissue, and wood products, renowned for its focus on safety, sustainability, and operational excellence. With a network of facilities across Canada and the United States, Domtar is committed to delivering high-quality, cost-effective products to customers worldwide. Our dedicated workforce of approximately 14,000 talented individuals drives our success, supported by competitive compensation, a supportive work environment, and abundant opportunities for learning and career growth.
About The Role
We are seeking a highly motivated and detail-oriented Business Analyst, IT Operations Liaison, to join our team in Montreal, Quebec. This full-time, permanent position sits at the intersection of operations and technology, playing a vital role in aligning manufacturing, administrative, and IT functions. The successful candidate will be responsible for translating business needs into scalable technology solutions, driving process improvements, ensuring data integrity, and supporting operational excellence across the organization. This role requires a strategic thinker with strong analytical skills, capable of bridging the gap between business requirements and technical implementation to optimize efficiency and support digital transformation initiatives.
Qualifications
Bachelor’s degree in Business Administration, Information Technology, or a related field Proven experience as a Business Analyst or similar role, preferably within manufacturing or lumber industries Strong understanding of manufacturing processes and operational workflows Experience with ERP and Business Intelligence (BI) systems Excellent analytical, problem-solving, and communication skills Ability to influence stakeholders at all levels and foster cross-functional collaboration Knowledge of EDI processes and compliance requirements, especially related to AD/CVD for U.S. exports Bilingual in English and French (verbal and written) is required Proficiency in data analytics tools and techniques Results-oriented, adaptable, and structured approach to work in a dynamic environment
Responsibilities
Serve as the primary liaison between operations, administrative functions, and IT, ensuring alignment of priorities and initiatives Translate business requirements into detailed functional specifications and support the full project lifecycle, including analysis, development, testing, deployment, and user adoption Develop a comprehensive understanding of manufacturing processes to identify opportunities for efficiency, standardization, and continuous improvement Provide functional leadership on core systems such as ERP and BI, ensuring their reliability, usability, and data consistency across operational and financial flows Assist finance and administrative teams in resolving discrepancies and enhancing internal controls Ensure compliance and accuracy in AD/CVD processes for U.S. exports, collaborating with compliance teams Leverage data analytics to monitor performance, support decision-making, and generate actionable business insights Participate in strategic IT initiatives, including system enhancements, integrations, and digital transformation projects Oversee Electronic Data Interchange (EDI) processes, ensuring stability, accuracy, and smooth onboarding of trading partners
Benefits
Competitive salary and annual bonus At least three weeks of vacation and three floating holidays annually, starting from the first day of employment Comprehensive group insurance coverage from day one Access to telemedicine services Defined-contribution pension plan with generous employer contributions Employee and family assistance program Education assistance program to support professional development Hybrid work environment combining in-office and remote work options Inclusive workplace culture emphasizing respect, diversity, and inclusion Office location accessible via public transit
Equal Opportunity
Domtar is committed to fostering a diverse, equitable, and inclusive workplace. We believe that a team composed of individuals from diverse backgrounds and perspectives enhances our innovation and success. We provide a safe, supportive, and rewarding environment where all employees are empowered to reach their full potential. We are an equal opportunity employer, welcoming applications from all qualified candidates regardless of race, gender, age, disability, or background.
About Sundayy
Sundayy makes job discovery feel less chaotic and more intentional. Instead of jumping between platforms, repeating the same steps, and getting lost in the process, everything is brought into one place so you can focus on what actually matters. No clutter, no confusion, just a clearer way to move forward.