Director of xScale Product Strategy & Management
Redwood City, California, US
$213,000 - $319,000/yearly
Senior Level
Full-Time
About the role
- XScale is a relatively new Business Unit within the wider Equinix organisation who specialise in delivering wholesale style data center facilities to our global Hyperscale customers
- A director level role in xScale will offer the successful candidate an opportunity to drive and collaborate on work that enables the growth of the Hyperscale market throughout its digital transformation
- At Equinix, we embrace diversity in thought and contribution and are committed to providing an equitable work environment – this is foundational to our core values as a company and is vital to our success
- The Director of xScale Product Strategy & Management on the xScale Strategy & Product Team will focus on executing the global xScale product strategy to maximize line-of-business revenue and minimize risk
- This position involves collaboration with various stakeholders to ensure the product’s market effectiveness and alignment with needs of our investor-partners and the Equinix go-to-market team
- This includes contributing to the product vision, roadmap and business cases as well as supporting innovation opportunities and managing the non-technical aspects of the datacenter product lifecycle
- The role also deep listening to customers, Equinix go-to-market teams, and the xScale Asset Management, to identify valuable research insights to improve the customer experience and xScale financial outcomes
- This includes broad cross-functional work extending to xScale teams for Operations, Business Operations, PMO and Corporate Development teams, such analyzing and optimizing value chain activities, developing and monitoring KPIs, administering go-to-market support, implementing product and services improvements in collaboration with various stakeholder organizations
- The company emphasizes equal employment opportunity and accessibility
- Executes the product strategy to support the xScale line of business meeting the needs of our hyperscale customers and the business goals for Equinix and its
- Represents the xScale line of business with respect to activating hyperscale datacenter vision, goals, product capabilities, capacity roadmap and business cases
- Contributes to the development of product strategy, go-to-market efforts, and ongoing management of the product strategy lifecycle
- Collaborates with xScale Product Management leads to improve the end-customer experience and lifecyle, with a particular focus on services within the datacenter developed in collobration with xScale Operations leveraging support from our Digital & Innovation Organization
- Integrates insights from customers as well as Corporate Strategy and other research to improve user experience, manage and prioritize roadmap deliverables, and communicate xScale solutions
- Manages stakeholder expectations within and/or across functions as the regional liaison on behalf of the Product & Strategy Management team
- Manage and communicate the product roadmap, including managing backlog & priorization of product initiatives; participate in creating a shared vision and clear goals for the product
- Deliver product training and process enablement curriculums; participates in cross-functional training and meetings
- Partner with xScale Business Operations to run the business: analyze and optimize value chain activities; establish and monitor KPIs; administer regional promotional support; implement course corrections as needed, leveraging support from the Equinix Enterprise Data & Analytics team and Digital & Innovation Organization
- Support commercial teams in customer negotiations and contracts representing the core xScale business and product management objectives- The qualifications for this role include over ten years of relevant experience, strong knowledge of data center services, analytical and communication skills, cultural awareness, adaptability to fast-paced environments, and a bachelor’s degree with MBA preferred
- Able to thrive and adapt in a fast-paced environment, staying abreast of a dynamic industry landscape
- Understanding of product management fundamentals such as Lean development methodology
- 25-30% travel for external or internal meetings and industry conferences
- Experience in product management, marketing, development, commercial operations, or similar role
- Exceptional communication and interpersonal skill - both verbal and written. Culturally aware and adept at working across multiple geographies
- Bachelor’s degree, MBA preferred
- Strong technical acumen, preferably with applied experience across Data Center services, with a preference for focus on the hyperscale customer segments
- Proven ability to build strong working relationships with peers and key cross functional areas within the business to be the voice of the region
- Analytical problem-solving and planning skills to discover, design, and implement effective practical recommendations