About the role
Role Title: ITAM Engineer - ServiceNow CMDB
Location: GTA Mississauga, ON,
Work Model: Hybrid (3 days from office)
Experience Required: 8 10 Years
Skill: Software Asset Management (ITAM)
Role Summary
We are seeking an experienced System Engineer with strong expertise in ServiceNow CMDB Management. The ideal candidate will be responsible for designing, implementing, and maintaining the CMDB architecture while ensuring data quality, governance, compliance, and overall CMDB health.
Key Responsibilities
CMDB Management
Design, implement, and maintain ServiceNow CMDB architecture.
Ensure CMDB data quality, completeness, and accuracy.
Define and maintain Configuration Item (CI) classes and relationships.
Monitor And Improve CMDB Health Metrics, Including
Completeness
Correctness
Compliance
Establish and maintain CMDB governance processes and standards.
Required Skills
Strong experience in CMDB Management.
Hands-on experience with ServiceNow CMDB architecture design and administration.
Ability to maintain and improve CMDB data quality, completeness, and accuracy.
Experience defining and managing Configuration Item (CI) classes and CI relationships.
Experience Monitoring And Improving CMDB Health Metrics
Completeness
Correctness
Compliance
Knowledge of CMDB governance standards and best practices.
About J&M Group
At J&M Group, we are the strategic partner for businesses ready to redefine their future. We specialize in delivering integrated, intelligent solutions that drive growth, efficiency, and competitive advantage in a rapidly evolving digital world.
Our expertise is built at the intersection of deep industry knowledge and cutting-edge technology. We help clients navigate complexity, not just by solving today's challenges, but by anticipating tomorrow's opportunities.
Our core service pillars include:
Technology & Digital Transformation: We build the robust, scalable technology foundations—including cloud migration, custom software, and data architecture—that power modern enterprises and enable seamless AI integration.
AI & Intelligent Automation: We turn artificial intelligence into your competitive advantage. Our services range from Generative AI and predictive analytics to process automation, designed to unlock new levels of productivity, personalization, and insight.
Strategic Consulting: We serve as an extension of your leadership team, delivering data-driven strategies for operational excellence, market expansion, and sustainable growth, ensuring your business model is future-proof.
Managed Services: We offer reliable, end-to-end management for your critical IT and business operations. Our AI-enhanced services ensure peak performance, security, and cost-efficiency, allowing you to focus on your core business.
Talent & Resourcing: We bridge the critical skills gap by providing expert talent in AI, data science, and digital transformation, helping you build the agile, high-performing teams needed to execute your vision.
Driven by innovation, integrity, and a commitment to partnership, J&M Group is your single source for transforming ambition into achievement.
Ready to build what's next? Connect with us.
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About the role
Role Title: ITAM Engineer - ServiceNow CMDB
Location: GTA Mississauga, ON,
Work Model: Hybrid (3 days from office)
Experience Required: 8 10 Years
Skill: Software Asset Management (ITAM)
Role Summary
We are seeking an experienced System Engineer with strong expertise in ServiceNow CMDB Management. The ideal candidate will be responsible for designing, implementing, and maintaining the CMDB architecture while ensuring data quality, governance, compliance, and overall CMDB health.
Key Responsibilities
CMDB Management
Design, implement, and maintain ServiceNow CMDB architecture.
Ensure CMDB data quality, completeness, and accuracy.
Define and maintain Configuration Item (CI) classes and relationships.
Monitor And Improve CMDB Health Metrics, Including
Completeness
Correctness
Compliance
Establish and maintain CMDB governance processes and standards.
Required Skills
Strong experience in CMDB Management.
Hands-on experience with ServiceNow CMDB architecture design and administration.
Ability to maintain and improve CMDB data quality, completeness, and accuracy.
Experience defining and managing Configuration Item (CI) classes and CI relationships.
Experience Monitoring And Improving CMDB Health Metrics
Completeness
Correctness
Compliance
Knowledge of CMDB governance standards and best practices.
About J&M Group
At J&M Group, we are the strategic partner for businesses ready to redefine their future. We specialize in delivering integrated, intelligent solutions that drive growth, efficiency, and competitive advantage in a rapidly evolving digital world.
Our expertise is built at the intersection of deep industry knowledge and cutting-edge technology. We help clients navigate complexity, not just by solving today's challenges, but by anticipating tomorrow's opportunities.
Our core service pillars include:
Technology & Digital Transformation: We build the robust, scalable technology foundations—including cloud migration, custom software, and data architecture—that power modern enterprises and enable seamless AI integration.
AI & Intelligent Automation: We turn artificial intelligence into your competitive advantage. Our services range from Generative AI and predictive analytics to process automation, designed to unlock new levels of productivity, personalization, and insight.
Strategic Consulting: We serve as an extension of your leadership team, delivering data-driven strategies for operational excellence, market expansion, and sustainable growth, ensuring your business model is future-proof.
Managed Services: We offer reliable, end-to-end management for your critical IT and business operations. Our AI-enhanced services ensure peak performance, security, and cost-efficiency, allowing you to focus on your core business.
Talent & Resourcing: We bridge the critical skills gap by providing expert talent in AI, data science, and digital transformation, helping you build the agile, high-performing teams needed to execute your vision.
Driven by innovation, integrity, and a commitment to partnership, J&M Group is your single source for transforming ambition into achievement.
Ready to build what's next? Connect with us.