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Company DescriptionWelcome to a place where people are at the heart of everything we do. Welcome to people with an inspiring vision and who seek stimulating challenges. At CIMA+, you’ll find a place where you’ll have many opportunities to learn and develop while working on engaging projects. We are a firm 100% owned by its employees and we value a collaborative and entrepreneurial mindset. You will have the flexibility to manage your work on your own terms and define what work-life balance means to you. When you join CIMA+, we welcome you to a place that you can call homeJob DescriptionReporting to the Project Management Office (PMO), the Senior Business Analyst acts as a strategic partner to business units and IT teams. He or she contributes to the success of corporate initiatives by ensuring rigorous needs analysis, value-based prioritization, and ongoing alignment between business objectives, projects, and delivered solutions. This role is carried out in a complex environment with multiple stakeholders, where the analyst is expected to contribute to large-scale projects, transformation initiatives, and continuous improvement efforts.The Senior IT Business Analyst contributes to demand management, business case development, impact analysis, definition of success criteria, and solution adoption. He or she also supports the alignment of initiatives with portfolio priorities and organizational capacity.Through leadership, analytical rigor, and the ability to influence without formal authority, the individual acts as a trusted advisor to executive stakeholders and contributes to the evolution of business analysis practices within the PMO.Primary Responsibilities Business Analysis and Initiative ScopingGather, analyze, and structure business needs from stakeholders (executives, managers, subject matter experts)Document high-level and detailed requirements (functional and non-functional) in a clear, structured, and value-driven mannerAnalyze existing business processes and identify pain points, gaps, and improvement opportunitiesTranslate business needs into actionable requirements for delivery teams (functional, technical, testing)PMO Contribution and Demand ManagementCollaborate with the PMO on demand management, initiative qualification, and prioritizationContribute to the development of business cases (costs, benefits, risks, impacts)Support project managers in defining scope, deliverables, and success criteriaHelp align initiatives with portfolio priorities and organizational capacityDelivery, Impact, and AdoptionAct as a liaison between business units, IT teams, and external partnersAssess the impact of changes on processes, operations, and usersContribute to change management, training, and solution adoption activitiesLeadership and Business Analysis PracticesAct as a trusted advisor to senior and executive stakeholdersProvide mentorship and support to less experienced business analysts, as neededPromote best practices in business analysis, requirements management, and process improvementDesired Skills and CompetenciesExperience and ExpertiseSignificant experience in transformation environments, enterprise systems, or large-scale IT initiativesExperience within professional services and multi-sector organizationsExperience developing opportunity assessments, feasibility studies, or business cases (cost-benefit analyses, business cases)Strong experience in requirements documentation and process improvementExcellent analytical, synthesis, and communication skillsExperience with ERP systems and enterprise solutionsExperience in structured PMO or multi-project environments is considered an assetProfessional CompetenciesExcellent ability to analyze, synthesize, structure, and simplify informationProven ability to manage multiple stakeholders and influence without direct authorityStrong business judgment and ability to prioritize based on value, risks, dependencies, and feasibilityStrong ability to thrive in a complex, transformational, and results-oriented environmentRigor, autonomy, curiosity, and ability to learn quickly in a fast-changing, results-driven environmentCollaboration and CommunicationExcellent interpersonal skills and ability to build trusted relationships with diverse stakeholdersExcellent verbal and written communication skills, with the ability to adapt messaging to different audiencesStrong teamwork, collaboration, and customer service orientationMethods and ToolsKnowledge of project management and delivery frameworks (Waterfall and Agile), as well as development life cyclesKnowledge of ticketing and project management software (Atlassian, Service Desk) or equivalent tools is an assetKnowledge of BPMN 2.0 process documentation standards is an asseQualificationsBachelor’s degree in Business Administration, Information Technology, Operations, or a related field, or equivalent relevant experienceMinimum of 7 to 10 years of experience in business analysis, ideally within structured project environments (PMO)Demonstrated experience in organizational transformation or large-scale IT initiativesExperience in multi-project or matrix environmentsBilingual in English and French (spoken and written): bilingualism is an essential requirement for this role, as it enables effective collaboration with our diverse stakeholdersCertification in business analysis such as Capability in Business Analysis™ (CCBA®) or Certified Business Analysis Professional™ (CBAP®) is considered an assetKnowledge of the engineering industry is considered an assetExperience with structured tools or frameworks for demand, requirements, or portfolio managementIntegrity, professionalism, team spirit, and commitment to excellenceCompetitive AdvantagesUnderstanding of AI opportunities in IT and corporate environments, and the ability to leverage them to optimize processes, support decision-making, and create business valueDemonstrated experience using artificial intelligence tools (e.g., copilots, augmented analytics tools) to improve the efficiency, quality, and speed of business analysis activities (documentation, analysis, synthesis, deliverable production)Ability to use AI tools critically, systematically, and responsibly while ensuring information validity, data confidentiality, and alignment with organizational best practicesIf you have any questions, please contact Ibrahima Amadou LY#LI-Hybrid At CIMA+, we value diversity of talent and perspective. You think you can add value, but don't meet all the job requirements? We invite you to apply, because everyone has something unique to offer. The outstanding talents that choose to join us at CIMA+ soon realize that we go all out to encourage them to grow. We look forward to hearing how you can contribute to our success. Why choose CIMA+? Because we offer you: Comprehensive Group Benefits available from day one for all permanent employees working at least 20 hours per week Employee and Family Assistance Program Retirement Savings Plan (RRSP) with up to 4% employer contribution As an employee-owned company, an annual opportunity to purchase shares for all employees Flexible work schedule in a hybrid work mode Work/Life balance policy across Canada 3-5 weeks of vacation, based on years of relevant experience Tailored training to improve your existing skillsAdditional InformationAt CIMA+, we recognize the richness and diversity of each individual’s experience. Compensation for this role is therefore based on the candidate’s experience, skills, and qualifications, while maintaining internal equity. The level and associated salary may vary depending on the candidate’s profile.CIMA+ uses an applicant tracking system that includes an automated match score feature. However, this score is not used to screen, assess, or select applicants. All hiring decisions are made through human review.Ethics and integrity are fundamental values at CIMA+. That is why we are committed to ensuring equal access to resources and opportunities for candidates, regardless of their identity (race, ethnicity, colour, religion, gender, age, disability, sexual orientation, gender identity or expression, socio-economic status or background, etc.).In keeping with the principles of employment equity, we encourage all applications, including, but not limited to, those from women, Indigenous people, people with disabilities and visible minorities. We also encourage candidates to complete the self-identification form when applying for employment.Accommodations are available on request. Your Business Partner will process your request. Find out about The CIMA+ advantage - CIMA+.
Sector Name: Information Technology Featured Opportunity: Yes Employee Type: Regular
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Top Benefits
About the role
Company DescriptionWelcome to a place where people are at the heart of everything we do. Welcome to people with an inspiring vision and who seek stimulating challenges. At CIMA+, you’ll find a place where you’ll have many opportunities to learn and develop while working on engaging projects. We are a firm 100% owned by its employees and we value a collaborative and entrepreneurial mindset. You will have the flexibility to manage your work on your own terms and define what work-life balance means to you. When you join CIMA+, we welcome you to a place that you can call homeJob DescriptionReporting to the Project Management Office (PMO), the Senior Business Analyst acts as a strategic partner to business units and IT teams. He or she contributes to the success of corporate initiatives by ensuring rigorous needs analysis, value-based prioritization, and ongoing alignment between business objectives, projects, and delivered solutions. This role is carried out in a complex environment with multiple stakeholders, where the analyst is expected to contribute to large-scale projects, transformation initiatives, and continuous improvement efforts.The Senior IT Business Analyst contributes to demand management, business case development, impact analysis, definition of success criteria, and solution adoption. He or she also supports the alignment of initiatives with portfolio priorities and organizational capacity.Through leadership, analytical rigor, and the ability to influence without formal authority, the individual acts as a trusted advisor to executive stakeholders and contributes to the evolution of business analysis practices within the PMO.Primary Responsibilities Business Analysis and Initiative ScopingGather, analyze, and structure business needs from stakeholders (executives, managers, subject matter experts)Document high-level and detailed requirements (functional and non-functional) in a clear, structured, and value-driven mannerAnalyze existing business processes and identify pain points, gaps, and improvement opportunitiesTranslate business needs into actionable requirements for delivery teams (functional, technical, testing)PMO Contribution and Demand ManagementCollaborate with the PMO on demand management, initiative qualification, and prioritizationContribute to the development of business cases (costs, benefits, risks, impacts)Support project managers in defining scope, deliverables, and success criteriaHelp align initiatives with portfolio priorities and organizational capacityDelivery, Impact, and AdoptionAct as a liaison between business units, IT teams, and external partnersAssess the impact of changes on processes, operations, and usersContribute to change management, training, and solution adoption activitiesLeadership and Business Analysis PracticesAct as a trusted advisor to senior and executive stakeholdersProvide mentorship and support to less experienced business analysts, as neededPromote best practices in business analysis, requirements management, and process improvementDesired Skills and CompetenciesExperience and ExpertiseSignificant experience in transformation environments, enterprise systems, or large-scale IT initiativesExperience within professional services and multi-sector organizationsExperience developing opportunity assessments, feasibility studies, or business cases (cost-benefit analyses, business cases)Strong experience in requirements documentation and process improvementExcellent analytical, synthesis, and communication skillsExperience with ERP systems and enterprise solutionsExperience in structured PMO or multi-project environments is considered an assetProfessional CompetenciesExcellent ability to analyze, synthesize, structure, and simplify informationProven ability to manage multiple stakeholders and influence without direct authorityStrong business judgment and ability to prioritize based on value, risks, dependencies, and feasibilityStrong ability to thrive in a complex, transformational, and results-oriented environmentRigor, autonomy, curiosity, and ability to learn quickly in a fast-changing, results-driven environmentCollaboration and CommunicationExcellent interpersonal skills and ability to build trusted relationships with diverse stakeholdersExcellent verbal and written communication skills, with the ability to adapt messaging to different audiencesStrong teamwork, collaboration, and customer service orientationMethods and ToolsKnowledge of project management and delivery frameworks (Waterfall and Agile), as well as development life cyclesKnowledge of ticketing and project management software (Atlassian, Service Desk) or equivalent tools is an assetKnowledge of BPMN 2.0 process documentation standards is an asseQualificationsBachelor’s degree in Business Administration, Information Technology, Operations, or a related field, or equivalent relevant experienceMinimum of 7 to 10 years of experience in business analysis, ideally within structured project environments (PMO)Demonstrated experience in organizational transformation or large-scale IT initiativesExperience in multi-project or matrix environmentsBilingual in English and French (spoken and written): bilingualism is an essential requirement for this role, as it enables effective collaboration with our diverse stakeholdersCertification in business analysis such as Capability in Business Analysis™ (CCBA®) or Certified Business Analysis Professional™ (CBAP®) is considered an assetKnowledge of the engineering industry is considered an assetExperience with structured tools or frameworks for demand, requirements, or portfolio managementIntegrity, professionalism, team spirit, and commitment to excellenceCompetitive AdvantagesUnderstanding of AI opportunities in IT and corporate environments, and the ability to leverage them to optimize processes, support decision-making, and create business valueDemonstrated experience using artificial intelligence tools (e.g., copilots, augmented analytics tools) to improve the efficiency, quality, and speed of business analysis activities (documentation, analysis, synthesis, deliverable production)Ability to use AI tools critically, systematically, and responsibly while ensuring information validity, data confidentiality, and alignment with organizational best practicesIf you have any questions, please contact Ibrahima Amadou LY#LI-Hybrid At CIMA+, we value diversity of talent and perspective. You think you can add value, but don't meet all the job requirements? We invite you to apply, because everyone has something unique to offer. The outstanding talents that choose to join us at CIMA+ soon realize that we go all out to encourage them to grow. We look forward to hearing how you can contribute to our success. Why choose CIMA+? Because we offer you: Comprehensive Group Benefits available from day one for all permanent employees working at least 20 hours per week Employee and Family Assistance Program Retirement Savings Plan (RRSP) with up to 4% employer contribution As an employee-owned company, an annual opportunity to purchase shares for all employees Flexible work schedule in a hybrid work mode Work/Life balance policy across Canada 3-5 weeks of vacation, based on years of relevant experience Tailored training to improve your existing skillsAdditional InformationAt CIMA+, we recognize the richness and diversity of each individual’s experience. Compensation for this role is therefore based on the candidate’s experience, skills, and qualifications, while maintaining internal equity. The level and associated salary may vary depending on the candidate’s profile.CIMA+ uses an applicant tracking system that includes an automated match score feature. However, this score is not used to screen, assess, or select applicants. All hiring decisions are made through human review.Ethics and integrity are fundamental values at CIMA+. That is why we are committed to ensuring equal access to resources and opportunities for candidates, regardless of their identity (race, ethnicity, colour, religion, gender, age, disability, sexual orientation, gender identity or expression, socio-economic status or background, etc.).In keeping with the principles of employment equity, we encourage all applications, including, but not limited to, those from women, Indigenous people, people with disabilities and visible minorities. We also encourage candidates to complete the self-identification form when applying for employment.Accommodations are available on request. Your Business Partner will process your request. Find out about The CIMA+ advantage - CIMA+.
Sector Name: Information Technology Featured Opportunity: Yes Employee Type: Regular