<p><span style=""><span style="">                                                                                                           </span></span></p><p><span style=""><span style=""><a href="https://hcm17.sapsf.com/sf/careers/jobsearch?company=novascotiaP"><img style="width:686.0px;height:36.0px" src="https://rmkcdn.successfactors.com/bf6b9753/38449949-ca76-4c02-8829-4.png"></a></span></span></p><p> </p><p><span style=""><strong>Competition # : </strong>48829<strong> </strong></span></p><p><span style=""><strong>Department: </strong>Service Nova Scotia</span></p><p><span style=""><strong>Location: </strong>HALIFAX</span></p><p><span style=""><strong>Type of Employment: </strong>Permanent</span></p><p><span style=""><strong>Union Status: </strong><span contenteditable="false">Exclusion - Non Union - NSPG</span> </span></p><p><span style=""><strong>Closing Date: </strong>07-Jun-26  (Applications are accepted until 11:59 PM Atlantic Time)</span></p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>About Us</b></H2></div><div><div> </div><div><span style="">At the Department of Service Nova Scotia, we impact every citizen, business and municipality in Nova Scotia. Our mission is to design and deliver programs and services to meet the needs of our clients and the public good through a culture of excellence. We are here in the public service to be a part of rewarding work that makes a positive impact on the province we love. </span></div><div> </div><div id="x_x_x_x_x_x_jobreq_print_container"><div><span style="">We continuously strive to make our programs and services more responsive to the needs and expectations of those we serve. SNS is leading the Government's efforts to improve business operational and service performances.</span></div><div> </div><div><span style="">The Operational and Service Excellence (O&amp;SE) Unit leads the corporate deployment of O&amp;SE across the Government of Nova Scotia and its agencies. This deployment has expanded significantly and continues to deliver strong results while demand across the system grows. In response, we regularly review and adjust our deployment strategies to meet evolving needs. The model is decentralized and led by the corporate O&amp;SE Unit, which includes a small team of Lean Six Sigma Master Black Belt (LSS MBB) experts. These experts train, coach, and certify Business Process Improvement Leaders (BPILs) embedded across government, helping build capacity and foster a culture of continuous improvement. We offer a comprehensive, tiered training program that ranges from self-directed learning to expert-led courses, including Foundations of BPI, BPIL LSS Kaizen, and BPIL LSS Green Belt, with plans to expand the portfolio to include Black Belt and Master Black Belt training. In addition, the team delivers services such as Business Operational Analysis, Enterprise Process Architecture, and other customized supports. This strong and dynamic deployment gives experts broad exposure to all aspects of implementation, including strategy development, training, coaching, certification, and the delivery of strategic corporate services.</span></div><div> </div><div><span style="">If you are looking for a challenging and growing public sector experience in an exciting, fun, and highly satisfying work environment, in a beautiful province, this may be the right opportunity for you! </span></div></div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><b>About Our Opportunity</b></H2></div><div><div> </div><div><span style="">As the Senior Manager, Operational and Service Excellence, you will lead and support corporate business process improvements deployment and initiatives across Nova Scotia government Departments and Agencies and will be a key influencer and enabler of the Nova Scotia Public Service operational and se