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Sr Product Manager, Trust

eBay1 day ago
Hybrid
Senior Level
Full-Time

Top Benefits

Medical benefits
Financial benefits
RRSP eligibility

About the role

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. About the team and the role: Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay in our mission to improve the customer experience for Depop, which is now an eBay company. eBay is looking for an experienced customer centric Sr. Product Manager to help build, shape, and drive product capabilities to improve buyer trust on the Depop platform. What you will accomplish: Drive the full product lifecycle for multiple features centered around improving buyer trust end to end on Depop, from initial discovery and opportunity sizing to launch, iteration, and post-launch analysis. Develop a clear product strategy that aligns with eBay’s and Depop’s top-level goals. This requires blending deep customer empathy with an understanding of market trends, business goals, and competitive insights. Own and deliver a challenging product roadmap on time, demonstrating a strong bias for action and high-quality outcomes. You will write clear, detailed requirements (PRDs) that prioritize hypotheses for testing and iteration Lead and inspire confidence among a wide range of partners, including engineering, design, data science, research, and marketing. Define key success metrics, leverage data and analytics to quantify customer problems, size opportunities, and ultimately measure the impact of your work on organizational goals. Cultivate a knowledge of the technical architecture and backend systems for your product area to effectively partner with engineering, unblock development, and influence technical decisions What you will bring: 5+ years of experience in product management, preferably for eCommerce products with a large and global user base (experience with Trust-related products a plus). Detail-oriented approach with strong analytical abilities. Adept at interpreting metrics, diagnosing root causes, and uncovering opportunities for growth. Excellent product sense and UX instincts; able to translate research and insights into simple, high-quality experiences for diverse global users. Strong collaboration with engineering, design, marketing and business teams; exceptional written and verbal communication. Self-motivated and directed, with ability to flex and innovate quickly. Familiarity with AI technologies and their application in product management to drive innovation and efficiency. Additional Details The base pay range for this position is expected in the range below: C$133,200 - C$177,800 Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including RRSP eligibility, various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment. This job posting relates to an existing vacancy within eBay. eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility. We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guidelines.

About eBay

Technology, Information and Internet
10,000+
Founded in 1995

At eBay, we create pathways to connect millions of sellers and buyers in more than 190 markets around the world. Our technology empowers our customers, providing everyone the opportunity to grow and thrive — no matter who they are or where they are in the world. And the ripple effect of our work creates waves of change for our customers, our company, our communities and our planet.

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