Job Title: Product Owner With IAM Work Location: Ontario, Canada. Contract duration: 12

Job Descriptio n:QUALIFICATIO NSBachelor’s degree in Computer Science, Engineering, Business, or a related field. MBA or advanced degree is an asse t.5+ years of experience in Digital or Technical product ownership delivering customer-facing digital product s.2+ years of hands-on experience with IAM capabilities (such as registration, authentication, MFA, SSO/federation) in a large enterprise environmen t.Demonstrated Agile/Scrum delivery experience; Product certification (e.g., CSPO, SAFe Product Owner/Product Manager) is a plu s.Strong communication and interpersonal skills to bridge technical and non-technical stakeholders and translate technical topics into business valu e.KEY RESPONSIBILITI ESDefine and maintain the product roadmap for IAM capabilities, including registration, authentication, identity proofing, and native app logi n.Own and continuously refine the IAM product backlog; prioritize features based on value, risk, compliance, and customer impac t.Define and track product KPIs and data reporting to guide prioritization and measure impac t.Collaborate with architects and engineers to design secure, scalable solution s.Ensure CIAM solutions meet regulatory, privacy, and security standard s.Translate function and security requirements into epics, features, and user stories with clear acceptance criteria and outcome s.Drive end-to-end delivery of scalable customer-facing digital IAM solutions, from discovery and requirements through launch and continuous improvemen t.Ensure the login experience is intuitive, secure, and low-friction, improving successful sign-in completion and reducing customer effor t.Proactively reviewing customer issues and partner cross functionally to prioritize and address customer friction s.Develop and execute an adoption and support strategy to increase active login users, including in-product guidance, support content, and self-serve recovery journey s.Use performance data and insights to identify gaps, risks, and opportunities to improve outcome s.Ensure accessibility, inclusivity, and usability of IAM experiences across all channel s.Communicate effectively with executive stakeholders and translate technical topics into business valu e.