Top Benefits
About the role
Overview
Languages
English
Education
Bachelor's degree Information technology Computer science
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform Web-server backup and recovery operations Provide customer service Manage incidents Troubleshoot and resolve technical problems Supervise technical and support staff Provide staff training Communicate technical problems, processes and solutions Organize and maintain inventory Coordinate IT projects, including the design and deployment of new IT systems and services Assess and troubleshoot applications software
Supervision
3-4 people
Credentials
Certificates, licences, memberships, and courses
Microsoft SQL Certification Microsoft certified IT professional (MCITP) Microsoft certified professional (MCP) Microsoft certified technology specialist (MCTS) Information Systems Professional (ISP) Project Management Professional (PMP)
Experience and specialization
Computer and technology knowledge
Shell script iOS MAC Device drivers Networking software Networking hardware Networking security Intranet Internet Servers Desktop applications Enterprise Applications Integration (EAI) File management software Security software Mail server software Communication software Project management software Programming software HTML editing software Web service design Database software Programming languages Software development Mac OS MS Active Directory .NET C# C++ JavaScript MS Office SQL SharePoint Spreadsheet TCP/IP Wireless networks WordPress Networks
Area of specialization
Information systems
Additional information
Security and safety
Criminal record check
Work conditions and physical capabilities
Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Attention to detail Sitting
Personal suitability
Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Initiative Judgement Organized Team player Ability to multitask Time management Honesty
Benefits
Health benefits
Dental plan Disability benefits Health care plan Vision care benefits
Financial benefits
Life insurance
Other Benefits
Free parking available
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
Provides awareness training to employees to create a welcoming work environment for youth
Support for mature workers
Provides staff with awareness training to create a welcoming work environment for mature workers
Supports for visible minorities
Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
About Audcomp
Audcomp, is a Canadian information technology solutions and managed services provider headquartered in Ancaster, Ontario. The company was founded by Audcomp’s President, Gary Sohal, in 1986 and is presently Southwestern Ontario’s largest information technology company operating throughout Ontario.
Audcomp specializes in developing solutions for Managed Services, Cloud Services, IT infrastructure, enterprise data storage, networking hardware, software, IT procurement, and professional services.
Holding partnerships with numerous IT manufacturers, with relationships lasting over three decades, Audcomp has grown to be a well-recognized and respected IT company taking pride in the ability to provide extraordinary service. This is partly due to the a management structure that still holds strong today and a solid bench strength to back Audcomp's solutions and services.
We provide consulting, training, implementation and technical support to a wide variety of businesses and institutions including: municipalities, universities, colleges, school boards, hospitals, manufacturers, and small/medium sized businesses. Our goal is to keep our customers focused on doing what they do best and let Audcomp worry about their IT network. No matter how big or small the IT projects are, our skilled IT professionals can create the appropriate solutions to suit the customers’ needs and budget.
We are looking for strong individuals who can be a part of our team and help take our business to the next level. If you have skills that you want to showcase, Audcomp is the right place for you.
Similar Jobs
Top Benefits
About the role
Overview
Languages
English
Education
Bachelor's degree Information technology Computer science
Experience
3 years to less than 5 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Perform Web-server backup and recovery operations Provide customer service Manage incidents Troubleshoot and resolve technical problems Supervise technical and support staff Provide staff training Communicate technical problems, processes and solutions Organize and maintain inventory Coordinate IT projects, including the design and deployment of new IT systems and services Assess and troubleshoot applications software
Supervision
3-4 people
Credentials
Certificates, licences, memberships, and courses
Microsoft SQL Certification Microsoft certified IT professional (MCITP) Microsoft certified professional (MCP) Microsoft certified technology specialist (MCTS) Information Systems Professional (ISP) Project Management Professional (PMP)
Experience and specialization
Computer and technology knowledge
Shell script iOS MAC Device drivers Networking software Networking hardware Networking security Intranet Internet Servers Desktop applications Enterprise Applications Integration (EAI) File management software Security software Mail server software Communication software Project management software Programming software HTML editing software Web service design Database software Programming languages Software development Mac OS MS Active Directory .NET C# C++ JavaScript MS Office SQL SharePoint Spreadsheet TCP/IP Wireless networks WordPress Networks
Area of specialization
Information systems
Additional information
Security and safety
Criminal record check
Work conditions and physical capabilities
Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Attention to detail Sitting
Personal suitability
Accurate Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Initiative Judgement Organized Team player Ability to multitask Time management Honesty
Benefits
Health benefits
Dental plan Disability benefits Health care plan Vision care benefits
Financial benefits
Life insurance
Other Benefits
Free parking available
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for newcomers and refugees
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
Provides awareness training to employees to create a welcoming work environment for youth
Support for mature workers
Provides staff with awareness training to create a welcoming work environment for mature workers
Supports for visible minorities
Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
About Audcomp
Audcomp, is a Canadian information technology solutions and managed services provider headquartered in Ancaster, Ontario. The company was founded by Audcomp’s President, Gary Sohal, in 1986 and is presently Southwestern Ontario’s largest information technology company operating throughout Ontario.
Audcomp specializes in developing solutions for Managed Services, Cloud Services, IT infrastructure, enterprise data storage, networking hardware, software, IT procurement, and professional services.
Holding partnerships with numerous IT manufacturers, with relationships lasting over three decades, Audcomp has grown to be a well-recognized and respected IT company taking pride in the ability to provide extraordinary service. This is partly due to the a management structure that still holds strong today and a solid bench strength to back Audcomp's solutions and services.
We provide consulting, training, implementation and technical support to a wide variety of businesses and institutions including: municipalities, universities, colleges, school boards, hospitals, manufacturers, and small/medium sized businesses. Our goal is to keep our customers focused on doing what they do best and let Audcomp worry about their IT network. No matter how big or small the IT projects are, our skilled IT professionals can create the appropriate solutions to suit the customers’ needs and budget.
We are looking for strong individuals who can be a part of our team and help take our business to the next level. If you have skills that you want to showcase, Audcomp is the right place for you.