About the role
Who you are
- This role requires strong synthesis capabilities, executive presence, and the ability to quickly connect dots across a diverse type of ambiguous, complex problems
- 3+ years of relevant experience; management consulting or internal consulting preferred
- Proven success leading cross‑functional projects
- Results-driven problem solver with critical thinking and analytical skills
- Ability to synthesize, distill, and simplify information
- Quick learner and ability to think on your feet
- Solid executive presence and communication skills
- High emotional intelligence and ability to influence
- Able to navigate ambiguity
- Ability to pivot between the big picture and the details
- Tenacity to push through challenges and solve hard problems
What the job involves
- The Business Operations Catalyst team is Equinix’s internal consulting and sprint execution engine, partnering directly with senior leaders to solve the company’s most complex, high-impact enterprise problems
- Catalyst engagements typically run 3-6 months, rapidly mobilizing cross-functional teams to drive clarity, decisions, and actionable execution plans before transitioning ownership to the long-term business owner
- A Strategy Senior Analyst, Special Projects in the Catalyst Team is an impact-oriented problem solver who supports cross-functional leaders to frame ambiguous business problems, conduct discovery and analysis, and translate insights into clear recommendations and action plans
- This role independently executes discrete workstreams, builds simple models and visualizations, and drives adoption through sound project and change-management practices
- Select and apply problem-solving techniques. Independently execute analyses to identify root causes, connect data and qualitative inputs, and develop insights
- Identify risks, implications, and downstream impacts, balancing strategy, execution realities, and enterprise considerations
- Frame ambiguous problems, synthesize insights, and develop decision options with clear recommendations and outlined trade-offs
- Use core analysis and visualization tools effectively (e.g., Excel formulas and pivot tables; BI visualizations)
- Contribute to business cases and value tracking approaches, including inputs to benefits definition and measurement
- Facilitate cross-functional discussions to resolve ambiguity, align stakeholders, and converge on solutions, especially in time-sensitive or high-pressure environments
- Ability to operate effectively in high-pressure environments while maintaining a solution orientation
- Plan and facilitate discovery interviews (e.g., develop interview guides, lead discussions, synthesize themes) and conduct benchmarking using internal and external sources
- Clearly understands and communicates the vision and objectives of the engagement, providing clear day-to-day direction to their workstream team
- Connect disparate inputs and synthesize complexity in real-time, driving clarity, alignment and momentum
- Develop clear, executive-ready narratives that translate complex initiatives into a clear story tailored to the audience
- Strong written and verbal communication skills, including the ability to communicate difficult messages constructively and active listening to accurately understand stakeholder perspectives
- Lead cross-functional workstreams end-to-end, including planning, execution, and stakeholder coordination
- Create, maintain and own core project management artifacts (e.g., charter, RAID log, project plan, governance) and establish working cadences
- Support change and adoption by creating stakeholder impact assessments, coordinating handover plans, and tracking adoption actions
- Tracks the project status. Identifies, monitors and escalates risks, actions and decisions
- Build credibility and trust with stakeholders quickly
- Regularly interact with and present to senior leaders (including VPs) and influence decision-making through data-driven storytelling
- Partner effectively across teams, demonstrating sound judgment, discretion, and an enterprise mindset