Market Insights Specialist
Top Benefits
About the role
About Us At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. As a trusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA Club Group is a member of the CAA Club Group of Companies.Who we are Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion! At CCG, we are committed to delivering exceptional Associate experience. We offer:
Work-life harmony with access to an award-winning holistic wellness program Continuous learning through our robust corporate curriculum and education reimbursement program Incredible rewards, travel incentives, and product and service discounts Pay-for-performance and best-in-class recognition programs and Competitive benefits include a defined contribution plan, personal spending account, and so much more.
Join our growing team where everyone belongs!Position Details What You Will Do
Support and monitor primary research projects, including scoping, design, execution, vendor collaboration, and quality checks Support the design and development of questionnaires and other data collection tools that meet stakeholder needs and follow methodological best practices Apply advanced analytical techniques (e.g., key driver, regression, factor, cluster analysis) to support research objectives Analyze research findings and synthesizes them into clear, actionable insights and recommendations using storytelling Prepare, review and present research reports and executive summaries to stakeholders, including senior leadership Administer and/or monitor the CCG Member research panel, including recruitment, engagement, issue resolution, and demographic balancing Support relationships with platform vendors, research vendors and 3rd‑party research consultants, including RFP processes Support on-panel and off‑panel research project needs by coordinating with cross‑functional teams and supporting tracking studies Enhance research processes, explore AI opportunities, and share best practices and learning Act as a trusted research advisor to internal and external business partners Supports the gathering, analysis, and distribution of intelligence on products, industries, market conditions, competitors, and consumers to facilitate business decisions at CCG Administer the effective and efficient utilization of market intelligence tools and platforms Support onboarding, training, and maintenance of Marketing LOBs onto market intelligence platforms Support the relationship with MI Platform vendors and CCG to facilitate onboarding, training or resolution of any issues that the teams are encountering (including IT Security) Perform secondary research to develop and support Intelligence Briefs (Company Level) and Industry Briefs (Market/Industry Level) by researching individual companies and markets/industries Synthesize MI results into SWOT analysis, executive summaries, or reports and presentations
Salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply. Who You Are
University/College Degree in Business, Marketing Major, or other relevant education Certified Analytics and Insights Professional designation, preferred Market Research Certification, preferred 3+ years exceptional analytical and methodological expertise in market research Advanced quantitative and qualitative research skills, including experience in execution of analytical techniques including key driver analysis, regression analysis, factor & cluster analysis, etc Advanced proficiency with SPSS, survey software and MS Office product suite, data visualization skills in PowerPoint or similar software and experience with using AI tools in market research Proven ability to research and apply knowledge creatively with exceptional written and verbal communication skills along with excellent organizational skills Mature communicator capable of working with members of the senior leadership team and other internal clients with the ability to interact effectively in both verbal & written communications Proven ability to manage relationships with external vendors
Internal applicants are asked to formally express their interest by applying online no later than 10 business days after the position being posted. We may use AI tools to help us through the recruitment process.Our Commitment We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
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Market Insights Specialist
Top Benefits
About the role
About Us At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. As a trusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA Club Group is a member of the CAA Club Group of Companies.Who we are Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion! At CCG, we are committed to delivering exceptional Associate experience. We offer:
Work-life harmony with access to an award-winning holistic wellness program Continuous learning through our robust corporate curriculum and education reimbursement program Incredible rewards, travel incentives, and product and service discounts Pay-for-performance and best-in-class recognition programs and Competitive benefits include a defined contribution plan, personal spending account, and so much more.
Join our growing team where everyone belongs!Position Details What You Will Do
Support and monitor primary research projects, including scoping, design, execution, vendor collaboration, and quality checks Support the design and development of questionnaires and other data collection tools that meet stakeholder needs and follow methodological best practices Apply advanced analytical techniques (e.g., key driver, regression, factor, cluster analysis) to support research objectives Analyze research findings and synthesizes them into clear, actionable insights and recommendations using storytelling Prepare, review and present research reports and executive summaries to stakeholders, including senior leadership Administer and/or monitor the CCG Member research panel, including recruitment, engagement, issue resolution, and demographic balancing Support relationships with platform vendors, research vendors and 3rd‑party research consultants, including RFP processes Support on-panel and off‑panel research project needs by coordinating with cross‑functional teams and supporting tracking studies Enhance research processes, explore AI opportunities, and share best practices and learning Act as a trusted research advisor to internal and external business partners Supports the gathering, analysis, and distribution of intelligence on products, industries, market conditions, competitors, and consumers to facilitate business decisions at CCG Administer the effective and efficient utilization of market intelligence tools and platforms Support onboarding, training, and maintenance of Marketing LOBs onto market intelligence platforms Support the relationship with MI Platform vendors and CCG to facilitate onboarding, training or resolution of any issues that the teams are encountering (including IT Security) Perform secondary research to develop and support Intelligence Briefs (Company Level) and Industry Briefs (Market/Industry Level) by researching individual companies and markets/industries Synthesize MI results into SWOT analysis, executive summaries, or reports and presentations
Salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply. Who You Are
University/College Degree in Business, Marketing Major, or other relevant education Certified Analytics and Insights Professional designation, preferred Market Research Certification, preferred 3+ years exceptional analytical and methodological expertise in market research Advanced quantitative and qualitative research skills, including experience in execution of analytical techniques including key driver analysis, regression analysis, factor & cluster analysis, etc Advanced proficiency with SPSS, survey software and MS Office product suite, data visualization skills in PowerPoint or similar software and experience with using AI tools in market research Proven ability to research and apply knowledge creatively with exceptional written and verbal communication skills along with excellent organizational skills Mature communicator capable of working with members of the senior leadership team and other internal clients with the ability to interact effectively in both verbal & written communications Proven ability to manage relationships with external vendors
Internal applicants are asked to formally express their interest by applying online no later than 10 business days after the position being posted. We may use AI tools to help us through the recruitment process.Our Commitment We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.