Salesforce & Business System Admin - Wildland
About the role
Join Intrepid Travel and help power the systems behind unforgettable adventures. As our Salesforce & Business Systems Administrator, you'll play a pivotal role in supporting Wildland Trekking, one of North America's leading hiking and backpacking companies. You will own and optimize Salesforce and a suite of business systems that enable our Sales, Product, and Operations teams to deliver exceptional customer experiences.
This is far more than a traditional Salesforce Administrator role. You'll be at the center of improving how technology supports the entire customer journey, from building dashboards and reporting that drive strategic decisions, to enhancing automations, managing integrations, and streamlining customer communications. You'll balance day-to-day system administration with meaningful projects that improve efficiency, data quality, and the overall user experience.
Working closely with teams across Wildland Trekking and the wider Intrepid Travel group, you'll have the opportunity to influence how we use technology to support growth, innovation, and operational excellence. We're looking for a curious and collaborative problem-solver who combines strong Salesforce administration expertise with a passion for continuous improvement. You'll enjoy working with both people and systems, translating business needs into practical solutions and providing outstanding support to users.
This is a full-time permanent position based out of our Toronto Office, with the flexibility to work 2 days a week from home and is paying up to $85,000 annually, depending on experience.
Some of the experience you’ll bring with you may include:
Minimum 3+ years’ experience in business systems administration, including hands-on experience with Salesforce
Practical experience administering Salesforce, including user setup, access management, profiles, permissions, configuration, reporting and platform maintenance
Strong understanding of data quality, data governance, and the importance of reliable reporting
Ability to build effective relationships across departments and collaborate cross functionally
Strong organizational and problem solving skills, with fantastic attention to detail and proven ability to work autonomously
Join Intrepid Travel and help power the systems behind unforgettable adventures. As our Salesforce & Business Systems Administrator, you'll play a pivotal role in supporting Wildland Trekking, one of North America's leading hiking and backpacking companies. You will own and optimize Salesforce and a suite of business systems that enable our Sales, Product, and Operations teams to deliver exceptional customer experiences.
This is far more than a traditional Salesforce Administrator role. You'll be at the center of improving how technology supports the entire customer journey, from building dashboards and reporting that drive strategic decisions, to enhancing automations, managing integrations, and streamlining customer communications. You'll balance day-to-day system administration with meaningful projects that improve efficiency, data quality, and the overall user experience.
Working closely with teams across Wildland Trekking and the wider Intrepid Travel group, you'll have the opportunity to influence how we use technology to support growth, innovation, and operational excellence. We're looking for a curious and collaborative problem-solver who combines strong Salesforce administration expertise with a passion for continuous improvement. You'll enjoy working with both people and systems, translating business needs into practical solutions and providing outstanding support to users.
This is a full-time permanent position based out of our Toronto Office, with the flexibility to work 2 days a week from home and is paying up to $85,000 annually, depending on experience.
Some of the experience you’ll bring with you may include:
Minimum 3+ years’ experience in business systems administration, including hands-on experience with Salesforce
Practical experience administering Salesforce, including user setup, access management, profiles, permissions, configuration, reporting and platform maintenance
Strong understanding of data quality, data governance, and the importance of reliable reporting
Ability to build effective relationships across departments and collaborate cross functionally
Strong organizational and problem solving skills, with fantastic attention to detail and proven ability to work autonomously
About Intrepid Travel
Intrepid Travel offers sustainable experience-rich travel via more than 900 trips on all seven continents. As a certified B Corp, we're a business that balances purpose and profit.
We are the largest global adventure tour operator with a network of 27 destination management companies (DMCs) and a not-for-profit foundation.
Majority owned by its co-founders and staff, Intrepid has been taking small groups to travel the local way, on real-life experiences for more than three decades.
Through our global DMC network, our expert teams operate the majority of our trips, as well as tours on behalf of other leading travel brands.
Our not-for-profit, The Intrepid Foundation, has raised over AUD $15.5m for 160 charities around the world since 2002.
We've been carbon neutral since 2010, and in 2020 we became the only tour operator with verified science based targets – these are ambitious 2035 emissions reduction targets, in line with a 1.5°C future.
Find out more in our annual report: https://www.intrepidtravel.com/annualreport
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Salesforce & Business System Admin - Wildland
About the role
Join Intrepid Travel and help power the systems behind unforgettable adventures. As our Salesforce & Business Systems Administrator, you'll play a pivotal role in supporting Wildland Trekking, one of North America's leading hiking and backpacking companies. You will own and optimize Salesforce and a suite of business systems that enable our Sales, Product, and Operations teams to deliver exceptional customer experiences.
This is far more than a traditional Salesforce Administrator role. You'll be at the center of improving how technology supports the entire customer journey, from building dashboards and reporting that drive strategic decisions, to enhancing automations, managing integrations, and streamlining customer communications. You'll balance day-to-day system administration with meaningful projects that improve efficiency, data quality, and the overall user experience.
Working closely with teams across Wildland Trekking and the wider Intrepid Travel group, you'll have the opportunity to influence how we use technology to support growth, innovation, and operational excellence. We're looking for a curious and collaborative problem-solver who combines strong Salesforce administration expertise with a passion for continuous improvement. You'll enjoy working with both people and systems, translating business needs into practical solutions and providing outstanding support to users.
This is a full-time permanent position based out of our Toronto Office, with the flexibility to work 2 days a week from home and is paying up to $85,000 annually, depending on experience.
Some of the experience you’ll bring with you may include:
Minimum 3+ years’ experience in business systems administration, including hands-on experience with Salesforce
Practical experience administering Salesforce, including user setup, access management, profiles, permissions, configuration, reporting and platform maintenance
Strong understanding of data quality, data governance, and the importance of reliable reporting
Ability to build effective relationships across departments and collaborate cross functionally
Strong organizational and problem solving skills, with fantastic attention to detail and proven ability to work autonomously
Join Intrepid Travel and help power the systems behind unforgettable adventures. As our Salesforce & Business Systems Administrator, you'll play a pivotal role in supporting Wildland Trekking, one of North America's leading hiking and backpacking companies. You will own and optimize Salesforce and a suite of business systems that enable our Sales, Product, and Operations teams to deliver exceptional customer experiences.
This is far more than a traditional Salesforce Administrator role. You'll be at the center of improving how technology supports the entire customer journey, from building dashboards and reporting that drive strategic decisions, to enhancing automations, managing integrations, and streamlining customer communications. You'll balance day-to-day system administration with meaningful projects that improve efficiency, data quality, and the overall user experience.
Working closely with teams across Wildland Trekking and the wider Intrepid Travel group, you'll have the opportunity to influence how we use technology to support growth, innovation, and operational excellence. We're looking for a curious and collaborative problem-solver who combines strong Salesforce administration expertise with a passion for continuous improvement. You'll enjoy working with both people and systems, translating business needs into practical solutions and providing outstanding support to users.
This is a full-time permanent position based out of our Toronto Office, with the flexibility to work 2 days a week from home and is paying up to $85,000 annually, depending on experience.
Some of the experience you’ll bring with you may include:
Minimum 3+ years’ experience in business systems administration, including hands-on experience with Salesforce
Practical experience administering Salesforce, including user setup, access management, profiles, permissions, configuration, reporting and platform maintenance
Strong understanding of data quality, data governance, and the importance of reliable reporting
Ability to build effective relationships across departments and collaborate cross functionally
Strong organizational and problem solving skills, with fantastic attention to detail and proven ability to work autonomously
About Intrepid Travel
Intrepid Travel offers sustainable experience-rich travel via more than 900 trips on all seven continents. As a certified B Corp, we're a business that balances purpose and profit.
We are the largest global adventure tour operator with a network of 27 destination management companies (DMCs) and a not-for-profit foundation.
Majority owned by its co-founders and staff, Intrepid has been taking small groups to travel the local way, on real-life experiences for more than three decades.
Through our global DMC network, our expert teams operate the majority of our trips, as well as tours on behalf of other leading travel brands.
Our not-for-profit, The Intrepid Foundation, has raised over AUD $15.5m for 160 charities around the world since 2002.
We've been carbon neutral since 2010, and in 2020 we became the only tour operator with verified science based targets – these are ambitious 2035 emissions reduction targets, in line with a 1.5°C future.
Find out more in our annual report: https://www.intrepidtravel.com/annualreport