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IT Infrastructure Consultant

April 11 2021
Industries IT: Software
Categories Project Management, Business Analysis, Information Technology, Management, Consulting, Data Centre, Warehousing, Cloud, Systems architect, Design, System administrator, IT Business Analyst, Business Systems Analyst
Montreal, QC

Thinkmax is a growing company offering a highly energized, success driven, fun and supportive environment. We want to expand our Montreal team by welcoming an IT Infrastructure Consultant. You will be working with our customers to deliver professional services in a variety of areas, including technology strategy, information security, business continuity, compliance, and IT best practices.

The ideal candidate has a mix of consulting experience, familiarity with information technology & security, strong written and verbal communication skills, and a high attention to detail. Successful candidates will work collaboratively with team members to leverage the best solutions for our customers.

Your responsibilities 

  • Contribute to the management of application lifecycle
  • Environment deployment
  • Data refresh
  • Code deployment
  • Modelstore promotions (AX 2012)
  • Perform system monitoring and diagnostics
  • Collaborate with end users, project manager and management for system enhancements and upgrades
  • Provide end user training and assist users with day-to-day issues, problems and questions
  • Work collaboratively with team members to troubleshoot and resolve technical issues
  • Propose tangible solutions to avoid repeatable errors
  • Provide guidance for system changes and enhancements
  • Create user accounts, delete accounts, create/change permissions by account; user profiles, page layouts, security in Dynamics 365
  • Create and/or enhance end user documentation

Your profile

  • Ability to prioritize and manage workload
  • Exemplary organizational skills
  • Excellent communication skills, both written and verbal, in English and French;
  • High level of autonomy
  • Able to communicate with customers on technical related topics
  • Ability to build effective relationships at all levels
  • Ability to work both individually and as part of a team
  • Ability to work remotely
  • Able to demonstrate commitment to continuous self-development
  • Consulting experience an asset

Technical knowledge

  • Microsoft Dynamics AX 2012Microsoft Dynamics 365 Finance & Operations
  • Microsoft SQL Server / Azure SQL
  • Office 365 / Microsoft 365
  • Azure
  • DevOps
  • Microsoft Windows Server
  • Dynamics 365 CRM/CE (asset)
  • Power Platform (asset): Power BI, Power Apps, Power Automate network