IT Business Analyst - Digital Workplace
Type de poste : Regular
Under the supervision of the Product Manager, Digital Workplace, you'll be working on improving the user experience in the following areas: collaboration tools, e-content management, application virtualization, meeting rooms and IT equipment for users. You'll also be responsible for the day-to-day activities involved in supporting, analyzing and configuring systems and keeping them running smoothly.
You'll work closely with the firm's various stakeholders, your team members and other areas of IT (development, business intelligence, infrastructure and Help Desk).
With us, you'll get the opportunity to...
- Identify, define, analyze and document internal client business needs for various digital tools.
- Analyze and take charge of comparative analyses of technological tools or software.
- Make recommendations based on facts or analyses to improve the user experience.
- Configure applications to meet business needs and processes.
- Ensure that standard practices and procedures are applied when analyzing, documenting and configuring solutions.
- Establish and perform unit and acceptance tests, coordinate their execution with super users and get their feedback before and after rollout.
- Prepare training material and help with training activities for super users, where required.
- Participate in developing and implementing informational governance.
- Analyze and configure electronic document management (EDM) tools based on required changes.
Do your qualities and values match our corporate culture?
- Ability to perform various tasks on several projects simultaneously and as part of a team
- Very adept at communicating, influencing and negotiating
- Ability to develop and maintain strong interpersonal communications
- Excellent ability to synthesize, analyze and solve problems
- Resourceful, soft skills and positive attitude
- Rigour in respecting deadlines and quality
- Ability for leadership, coaching and consulting
- Client focus
- Ability to structure and lead meetings with multidisciplinary and multi-level stakeholders and to follow up with clients
- Comfortable with both the analytical and technical aspects of the job
Summary of certifications and job requirements
- Bachelor's degree in IT Management or any other relevant field
- IT Experience
- Ability to create clear and concise documentation and keep it updated
- Proficient with MS 365
- Knowledge of Microsoft DevOps and Agile development methods
- Knowledge of analysis methodologies
- Asset: bilingual (English and French), both spoken and written
With us, you'll get many benefits
- A flexible schedule that allows you to work at the office and from home
- Access to a profit-sharing program for all regular employees
- Growing business with many opportunities
- A generous pension and insurance plan
- A collaborative culture among various departments and with our operations clients
- Agility and listening: your ideas are transformed into concrete initiatives
À propos de BBA
Depuis plus de 40 ans, nous repoussons les limites du génie pour servir nos clients de l'industrie de l'Énergie et des ressources naturelles. Chez BBA, nous développons des solutions novatrices, flexibles et durables - de la stratégie à l'exécution.
BBA est l'une des plus importantes firmes de génie-conseil privées au Canada qui s'appuie sur un réseau de 15 bureaux. Nos équipes travaillent en collaboration pour réaliser des projets qui façonnent l'industrie de demain à l'échelle locale, nationale et internationale.
La passion et l'excellence de nos gens font de BBA un Employeur de choix au Canada, et l'une des Sociétés les mieux gérées.
Nos talents sont uniques, et nous nous engageons à offrir un milieu de travail où l'on peut être soi-même. À l'exception du titre du poste qui a été féminisé pour optimiser sa découvrabilité, cette offre d'emploi a été rédigée en écriture épicène.
Apprenez-en davantage sur nous en visitant notre page LinkedIn et rejoignez les réseaux de nos spécialistes en attraction de talents pour une occasion de discuter de vive voix.