As a member of Integrated Services (IS) the Business Relationship Specialist (BRS) is a strategic business partner working the various business units and shares ownership for both business strategy and business value results. The BRS owns management-level relationships and serves as a single point of focus, working to converge functions such as IT, HR, finance, etc. and one or more lines of business or value streams. This is achieved by stimulating, surfacing, and shaping demand for capabilities and assets, in addition to ensuring that the potential business value from those capabilities and assets are captured, optimized, and recognized.
Through effective relationship management capabilities as defined by professional organizations such as CBAP, BRS, etc., the BRS contributes to the business partner leadership team by actively partnering with business peers to determine strategic direction. They work to identify ways in which the BRS's function can support and advance business objectives. This work will greatly depend on close working relationship with Information Management & Technology (IM&T).
Additionally, the BRS assists with the shaping and prioritization of the business demand into supply by;
Overall this role is key in establishing customer confidence in services provided via various internal service providers by;
The Business Relationship Specialist will;