Job Summary
Job Description
This role can be located in Canada or the Caribbean Banking market, whichever the successful candidate resides
What is the opportunity?
Are you interested in the opportunity to work as a Technical Systems Analyst? The candidate will have an exciting opportunity to join the Caribbean Technology team and gain valuable knowledge and insights, learn new concepts and build capabilities. The candidate will also benefit from rotations across the teams to gain a broad appreciation of the Technical Systems Analyst position. This opportunity will foster career exploration and enhance understanding through a combination of practical, hands-on business exposure with learning, mentorship and professional networking opportunities.
What will you do?
Manage system and application Support
Support Applications with the intent to improve uptime, reliability and general client experience
Co-ordinate and execute remediation tasks with all major stakeholders to ensure items gets resolved
Using different application techniques and tools to meet business requirements which includes component reusability, data sharing and security.
Coordinates design phases for small to medium projects/programs, identifying, tracking and resolving technical issues.
Review present applications being supported
Suggest / Implement enhancement to better support application
Improve application end-to-end availability
Research, advise and implement automated tools to improve application service
What do you need to succeed?
Must-have
Leadership acumen and a passion to apply it in a dynamic business environment
Excellent interpersonal and highly developed communication skills (verbal and written)
Creative and analytical thinker who is self-driven and capable of working in a fast paced environment
Systematic, Logical and Quick Thinker
Strong MS Office skills - Word, Outlook, Excel and PowerPoint
Experience or understanding of programming languages, databases, platforms, and/or code management tooling
Willingness to work outside conventional working hours
Nice-to-have
Knowledge of Payment Gateway, Payment switching and/or Card processing systems technologies
Experience or understanding of web technologies, frameworks, middleware technologies, and/or design techniques and tools
Experience with testing methodology or frameworks, as well as Cross Browser development
Ability to hand-code all components
Knowledge of domains, IP infrastructure, server operating systems, and domain registration standards, as well as an understanding of IT Standards, Methodologies, CMM, and audit requirements
RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Network and build lasting relationships with students from diverse backgrounds
Participate in fun events and gamification challenges to help build your career tool kit while enjoying a work-life balance
Leaders who support your development through coaching and learning opportunities
Work in a dynamic, collaborative, progressive and highly performing team
Ability to make a difference and lasting impact
Enjoy a comfortable work environment with the option to dress casually
Job Skills
Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements AnalysisAdditional Job Details
Address:
City:
Country:
Work hours/week:
Employment Type:
Platform:
Job Type:
Pay Type:
Posted Date:
Application Deadline:
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.