Assistant Manager, Agency Lending Control, Collateral Operations - Toronto, ON

Requisition ID: 197302

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Assistant Manager, Agency Lending Control, Collateral Operations - Toronto, ON

Global Banking and Markets

Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank's strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world.

Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group.

Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries! We work together to drive ambition for every future!

Purpose

The Assistant Manager, Agency Lending Control - Collateral Operations is responsible for providing global operational support for the Collateral Operations team within the Global Wholesale Operations (GWO) division of the Bank. The Collateral Operations team is responsible for providing operational support to the global business lines of the Bank by assisting to faciliate a broad range of complex, high value collateralized transactions. Accounting and risk management are considerable in this fast paced business and errors can incur significant costs. In doing so, the incumbent must provide, understand and facilitate: agency Lending related reconciliation processes, maintaining an end to end Agency Lending network amongst key internal business stakeholders, maintaining an external Agency Lending network amongst all related external counterparties, efficient and economical processes / operations / a robust control framework, ensuring that specialized securities and cash margin settlement risks are understood and controlled, internally / externally initiated changes impacting assigned areas are understood, communicated, planned for, and implemented

What you'll do:

• Maintain positive working relationships with all stakeholders ensuring all collateral issues (margin calls, settlements, exposures) and from time-to-time, reconciliations, are dealt with professionally and promptly.
• Provide focused customer service thereby setting examples for the team to follow.
• Contribute to the efficient cost effectiveness of the unit's operation by providing process improvement recommendations.
• Assist as a change agent in introducing any systemic changes or enhancements to provide operational efficiencies.
• Supervise and be a point of reference for other team members for interpretation, learning and understanding of task and responsibilities regarding collateral management processes and procedures.
• Monitoring to ensure appropriate action is taken to address any outstanding problems to meet regulatory guidelines.
• Measurement and improvement of Key Performance Indicators including targets and trends.
• Coordination of processes to discuss Root Cause Problem Solving identified and the recommendation of solutions to senior management as necessary.
• Provide support to the Manager, Sr. Manager and Director for project type activities that require established procedures and ensure successful implementation.
• Be responsible for prudent fiscal expense management within the team
• Ensure service levels meet customer needs in a manner consistent with Scotia Service Standards by: providing focused customer service to both internal and external customers, ensuring all client margin calls are processed and cleared daily in a timely and accurate manner, responding promptly and professionally to inquiries from customers, business lines supported and other units within GWO, ensuring that any activity undertaken by the unit in support of the various business lines that could have adverse customer impact is promptly identified and appropriate senior management / business lines are notified accordingly

What you'll bring:

• Exceptional communication, interpersonal and organizational skills are required for this role as well as good people management, leadership, and coaching ability.
• Highly developed analytical and problem-solving skills are necessary as well as a good knowledge of the Bank's operational and compliance policies, practices, and procedures. Industry standards and infrastructure rules and regulations in relation to North American settlements are also required.
• Must be conversant and have a strong grasp of principles within the Securities Lending industry as well as the systems used by the unit including Collateral Operations Systems (Global One, Anvil, CDS, DTC. Tri-Party platforms.
• Strong Microsoft Office skills notably Excel, Power BI to be an asset.
• Must possess expert knowledge of all Bank policies, regulatory requirements, limits, and controls which may affect or restrict all aspects of the day-to-day responsibilities for the unit.
• Ability to provide reliable and timely responses confidently to direct inquiries from customers, traders/sales personnel & management.
• Ability to effectively delegate, team build and provide coaching and feedback
• Complete understanding of all regulatory reporting requirements.
• Ability to manage in a rapidly changing environment regarding policies, procedures, automated systems, and client needs.
• The position requires a minimum of three years' experience in a team leadership role with experience in coaching and performance appraisals.

Work Arrangement:

This position is currently a Hybrid role, with the expectation that you will work in the office. Please note that this is subject to change based on the needs of the business.

Interested:

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That's why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

Scotiabank wants you to be able to bring your best self to work - and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.