Sr. Manager PMO - Tools & Automation

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

We are looking for strong leaders to join our Project Management Office – Centre of Excellence team. Within Rogers, PMO CoE acts as the hub for all information relating to portfolio and project management (PPM). The team also supports governance by introducing project management guidelines, best practices and encouraging adoption within the organization.

We ensure we consistently work as One Rogers to deliver excellence with urgency through disciplined execution. Our approach focuses on the quality end-to-end experience of our employees and customers, sustainable performance and value and continuous improvement. In addition to being able to manage simultaneous complex programs, successful candidates should be able to lead, mentor and manage a team of project management professionals in delivering various project portfolios.

What you'll be doing:

• Guide teams and PMOs to help them stay on track with project management techniques, fine-tuning approaches as needed in alignment with framework/ processes/ tools outlined by Centre of Excellence (CoE)

• Implement standards and drive continuous improvement of project management practices and its associated flow in respective tools or templates (like JIRA, BI tools, Confluence, SDLC artifacts etc.)

• Solution design and development using different PPM tools like JIRA, Power BI, Power Apps, Confluence, reporting tools etc.

• Build and foster a trusted partnership with key stakeholders, proactively managing stakeholder relationships.

• Lead multiple PMO CoE initiatives along with business as usual work, ensuring delivery as per plan and on budget

• Manage the intake, planning and delivery of CoE’s business as usual requests across all PMOs. Provide oversight and governance, partner with stakeholders to understand competing priorities and manage resource capacity.

• Represent the PMO CoE in any initiative to improve processes that impact the day to day operations (e.g. Capital management, Software Delivery Lifecycle, Reporting, etc.)

• Proactively analyzing and making recommendations to existing organizational practices.

• Formulating the coaching strategy, approach and training material for teams.

• Liaise between all stakeholders to foster better communication between the various disciplines

• Ability to lead and motivate a team of project management professionals by providing guidance, direction and coaching to achieve work objectives and improve performance and skills.

• Ability to set annual performance targets for individuals and the team, setting development plans and conducting performance reviews

• Provide regular visibility to project status (key decisions, dependencies, issues, risks, metrics) on a standard cadence through team meeting, one of one, status reporting and reviews.

• Participate in the development and implementation of processes and change management activities.

• Focuses on continuous improvement. Challenges the status quo and breaking paradigms to identify ideas for change and becomes the force.

• Develops an environment that embraces change; makes change happen, even if the change is radical, and helps others to accept new ideas

• Building a high-performance team that understands how to effectively deliver high value services through internal, outsourced partners and other vendors

• Building a team with a customer and delivery focused culture that is agile, responsive and seen as providing excellent service

What you will bring

• 10+ years end to end management of large-scale complex program/portfolio management in large organizations or consulting firms.

• 5+ years of experience in Project Management Office (PMO)

• 5+ years of strong development/ Admin experience of JIRA, Confluence, Power BI, Power Apps or similar portfolio project management (PPM) / reporting tool

• Good hands-on experience of Excel required, macro programming experience

• Strong knowledge of project management methodology and best practices (e.g. PMI, Agile), proficiency using Project Management Tools including MS Office products (Excel, Word, PowerPoint and MS Project)

• Mentoring and guidance of the Project Managers and teams (i.e. vendors, analysts, technical specialists, other project leaders).

• Highly developed interpersonal skills with high energy, strong executive presence, and proven ability to create effective, cross-organization relationships, collaborating and communicating across business and technology stakeholders.

• Very strong process and problem-solving leadership skills at both strategic and functional levels.

• Ability to succeed in challenging and ambiguous situations and thrive in a fast paced and changing environment

• Use of formalized methodology and project tracking tools, forecasting, planning, financial controls, budgeting, risk management, issue management and organizational change management techniques

• Experience working in a matrix environment on-prem and virtual teams

• Track record of building strong partnerships with internal and external partners, team members and vendors

• End to end project facilitation expertise, from issue presentation to business case articulation and business solution(s) recommendation

• Ability to effectively engage, influence, negotiate and communicate program / project reviews to Senior leadership team

• Demonstrated success in managing people, projects/ initiatives, and deadlines.

• Expert knowledge of the Software Development Life Cycle (SDLC)

• Exceptionally strong attention to detail.

• Proven ability to build, mentor, and retain a team of top talent.

• Excellent written and verbal communication skills.

• Bachelor's degree or years of equivalent experience

• Project Management Professional (PMP) Certification preferred

• Certified Scrum Master (CSM) and/or other Agile certification preferred

This is a hybrid work position and will require you to be in office three days per week. You can choose which days in office work best for you!

If you are selected to move forward in the recruitment process, here is what you can expect:

• 15-minute phone screen with your recruiter, a virtual interview with Hiring Manager, and a final round virtual interview with Director of the team. Best of luck!

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Schedule: Full time
Shift: No Selection
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Project Management & Information Technology
Requisition ID: 302266

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Successful candidates will be required to complete a background check as part of the hiring process.

Posting Notes: Corporate