Analyst, Information Systems & Knowledge Management

Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley.

We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights.

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All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

Designs, develops, implements and tests quality and process improvement practices and procedures ensuring Benefits & Employee Information (BEI) and Payroll/Financial information meets operational, legislative, collective agreement and benefit plan requirements. Designs reports to accomplish business goals and conducts assigned projects by researching user and HR / Finance needs and best practices within Fraser Health and with other employers; develops business case reports and project plans.

1. Develops technology systems to support the operations and information requirements of the assigned department, through increased efficiency of data acquisition (input), management information (reports) and quality checks and improvements (audits).
2. Designs, develops, tests and implements quality and process improvement practices and procedures and systems to ensure BEI and Payroll/Financial information meets operational, legislative, collective agreement and benefit plan requirements.
3. Conducts assigned projects by researching user and HR/Finance/Payroll needs, best practices within Fraser Health and with other employers; develops business case reports and project plans; participates on user project teams to ensure implementation and/or system revisions provide optimum results; participates on discussions with stakeholders to partner on services and information requirements.
4. Designs reports to accomplish business goals; enters, replaces, deletes program codes and commands to correct errors; runs or tests program to increase operating efficiency, usability or adapt to new requirements; documents program as to development, logic, coding and modifications; documents all program related installation and operating procedures.
5. Assesses current reports and develops, runs, and reviews audit sequences and related reports to ensure the Fraser Health’s payroll/finance/benefit plan systems are consistent with collective agreements, Fraser Health policy, legislative, plan specific requirements and Meditech/enterprise database requirements; facilitates discussions of these processes to arrive at consensus in terms of new systems and processes.
6. Plans and completes Meditech/enterprise annual systems events; writes NPR Reports and corresponds with system representatives to review and resolve payroll/finance/benefit plan system issues; provides advice to Human Resource Consulting Services and Finance Services on benefit plan administrative and operating systems status and requirements.
7. Performs the role of Application Coordinator by assisting the Lead, Information System and Knowledge Management by optimizing the Personnel/Payroll application through consultation consulting with staff to determine specific requirements.
8. Supports the People Services Benefits & Employee Information and Work Design & Compensation teams in collecting, collating and analysing equity, compensation reviews and the provision of reports on an ad hoc basis.
9. Participates as a working member on Fraser Health committees related to assigned program area issues, acting as a co-lead on systems implementation and reporting.

Education and Experience

Diploma in Computer Information Technology, Human Resource Management, Accounting or a related field supplemented by courses or a certificate in Applied Data Analytics, plus three (3) to five (5) years' recent, related experience including systems related functions in Human Resource/Labour Relations/Benefits/Payroll/Accounting Administration within a large, complex environment, or an equivalent combination of education, training and experience.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

• Technical expertise in Crystal Reporting, SQL and Visual Basic preferred.

• Knowledge of electronic health information systems such as Meditech NPR report writer, Boston Workstation, iPeople, iScript and Microstrategies preferred.

• Knowledge of systems analysis, design and development life cycle theory, concepts and practices.

• Ability to operate related equipment including related software applications.

• Physical ability to carry out the duties of the position.