The salary range for this position is CAD $33.66 - $48.38 / hour
Why Fraser Health?
Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others?
Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 45,000 medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.
All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.
Utilize your consulting, planning, technical and analysis skills in this challenging and rewarding Business Analyst, Health Informatics – Clinical Ancillary Services role.
In this position, you will be vital in supporting a diverse technical portfolio encompassing multiple production systems. Your responsibilities will span production troubleshooting, system design, application integration, and development within an operations-focused environment.
Channel your enthusiasm for innovation and technological performance as you contribute to making a difference in healthcare. Your role will involve providing a comprehensive range of business and systems analysis services. Specifically, you will be supporting various departments, including Cardiology, Emergency Departments (regionally), Critical Care (ICU), High Acuity Units (HAU), and the Renal Program.
As you progress in your career, you will:
- Support implementing and utilizing specialized electronic clinical solutions for Cardiology, Health Information Management, Renal, Critical Care, and Forensic Nursing clinical areas within Fraser Health.
- Participate in key portfolio activities, including project implementation, operational support for systems, documentation development, and mentoring fellow Business Analysts.
- Serve as a liaison for clinical areas in the assigned portfolio, addressing their technical needs while adhering to best practices in information technology and change management.
- Apply your demonstrated knowledge of health informatics, business processes, technologies, and applications.
- Translate business requirements into application specifications, drawing upon your understanding of project management processes and the systems development life cycle.
- Enhance the operational support and sustainability of enterprise systems within the portfolio.
Take the next step and apply so we can continue the conversation with you.
Come work with dedicated health care providers who are enthusiastic and committed to provide quality healthcare to our clients/patients/residents. We invite you to find out why more than 95% of new employees recommend Fraser Health as an excellent place to work. Work hard and have fun while you do it.
Curious to learn what it’s like to work here? Like us on Facebook (@fraserhealthcareers), follow us on Twitter & Instagram (@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights.
Detailed Overview
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
The Analyst, Business Systems, Health Informatics - Acute Care and Clinical Support, is responsible for providing a range of business and systems analysis and support services to the acute care and clinical support areas within Fraser Health. Analyzes business process re-engineering concepts and methods, with respect to health informatics, and develops, implements, and maintains health information systems and business practices pertaining to electronic health information capture and utilization. Ensures the development of the electronic health records for Fraser Health.Responsibilities
- Supports, develops, and maintains the business processes necessary to facilitate care provider access to electronic health information systems by conducting feasibility studies and determining user requirements for the uptake of electronic health information functionality or systems.
- Participates in strategic planning support and change management services by assisting the Portfolio Manager or Lead in streamlining business processes and best practices for electronic health information capture and utilization.
- Provides business analysis by carrying out work flow analysis, developing business information requirements and models, assisting in defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes.
- Participates in health information systems projects, under the direction of the Portfolio Manager or Lead, by providing business systems analysis support. May lead small projects.
- Analyzes and diagnoses health information systems applications and/or business issues and provides resolution to either the systems or the business processes. Supports business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and maintaining the integrated health information systems applications.
- Develops Service Level Agreements between Information Management and assigned business areas to support the movement of projects to operational status, maintenance, and support.
- Assists in resolving any operational issues with health information systems as identified internally or externally from the Information Management Customer Service desk.
- Participates in the development, implementation, and evaluation of health informatics goals, objectives, policies and procedures for Information Management and assigned business areas within Fraser Health.
- Participates on assigned internal and external committees as required and works collaboratively as a member of the Health Information Systems and Services team.
- Performs other related duties as required.
Qualifications
Education and Experience
Bachelor's Degree or Diploma in Health Information Systems Management or a related field or an equivalent combination of education, training, and experience. Four years of recent, related experience in a medium to large sized organization. Experience with acute care electronic health information systems, such as the Meditech system, is preferred.
Competencies
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
Professional/Technical Capabilities
- Demonstrated knowledge of electronic health information systems.
- Ability to analyze business processes and business specifications.
- Knowledge of systems analysis, design and development life cycle theory, concepts and practices.
- Ability to develop innovative system/computing technology approaches and solutions for customer business needs.
- Analytical reasoning and problem solving skills.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal effectively with others.
- Ability to organize and prioritize work.
- Ability to work independently and as a member of a team.
- Physical ability to perform the duties of the position.