Number of positions available: 1

Salary: Authority Band 9 ($91,260.00 - $94,887.00 - $98,709.00 - $102,667.50)

Status: Permanent Full Time

Closing Date: May 21, 2024

OUR TEAM

The Capacity Planning team is passionate about strategically managing seasonal flight schedules and collaborating with stakeholders to maximize facility utilization to optimize passenger flow and guest experience. The team consistently collaborates with terminal, airside, and day-of teams to ensure safe, secure, and efficient operations 24/7.

We are more than just planes and tarmacs. Our purpose travels beyond our runway into the communities we serve. We are about connections, stories, and life-defining adventures. We are committed to fostering an environment where our people are rewarded through meaningful work experiences.

The Calgary Airport Authority manages and operates YYC Calgary International Airport and YBW Springbank Airport and collaborates with the many partners who make up YYC - from airlines to government agencies and retail outlets. This is an exciting time to join our #YYCCrew and drive YYC forward as one of Canada's best airports!

WHAT YOU WILL DO

Reporting to the GM Capacity Planning, this position has the primary focus on identifying operational strategies for the most efficient use of our core infrastructure; Runways, Aircraft Stands, Terminal, and Baggage Processors by leveraging demand and capacity data analytics coupled with in-depth knowledge of airport infrastructure and systems. The Operations Analyst, Capacity Planning's purpose is to develop technical assessments of demand and capacity to assist YYC in successfully evolving with the growth and evolution of the aviation industry.

RESPONSIBILITIES INCLUDE:

• Work collaboratively with various internal and external stakeholders and utilize long-term forecasts to assess capacity constraints and provide input for medium and long-term planning for YYC's common-use resources (runways, gates, stands, check-in counters, inbound and outbound baggage carousels).
• Develop and maintain an Operational Assessment Scorecard for long-term planning for YYC's airside, ground side, and terminal infrastructure and passenger processing points, ensuring YYC can operate as efficiently as possible relative to processing capacity and expected demand.
• Using a simulation tool, develop a technical analysis for
  • Airfield:
    • GSE staging
    • Baggage Hall movements
    • Airside construction and maintenance programs
  • Terminal:
    • Stands
    • Pre-board screening points
  • Ground transportation:
    • Traffic flow
    • Facilities including the utilization of simulation modeling.
• Develop data models to evaluate actual and forecasted demand for inbound and outbound baggage carousels to optimize utilization for common use.
• Identify possible contingency plans for Baggage for planned and unplanned outages.
• Analyze forecast vs actual data for passenger screening to validate seasonal planning parameters.
• Collaborate with both internal and external stakeholders in the development and refining of airport systems (processes), passenger flows & behaviour profiling, and operational plans.
• Develop data models to evaluate stand utilization for concourses, contact stands, remote stands, cargo stands, and off-gate parking.
• Provide scheduled demand data and insights to the broader organization to ensure a common understanding of demand as well as set the basis for efficient operational planning.
• Prepare written reports on the analysis of aircraft stands, baggage belts, and check-in counter utilization, identifying areas of improvement and optimization.

WHAT YOU BRING

• Minimum 5 years of recent, related experience, supplemented by a bachelor's degree; or an equivalent combination of education and experience.
• Strong understanding of the aviation industry and airport operational processes. Experience in airline operations is an asset.
• Strong analytical skills, sound judgment, and ability to formulate decisions often without established guidelines.
• Solid business acumen and business improvement mindset to solve immediate issues and to identify trends, provide recommendations, and plans.
• Ability to determine frameworks required to establish KPIs.
• Experience using business intelligence tools for data modeling and predictive analysis.
• High level of proficiency in Microsoft Office applications (MS Outlook, Teams, Word, PowerPoint and advanced MS Excel skills)
• Experience in data management, exploration and data mining of large data sets would be an asset

WHAT ELSE

• Exceptional organizational skills to manage complex, diverse responsibilities and competing priorities in a dynamic, fast-paced work environment.
• Exceptional judgment, discretion, and professionalism.
• Keen attention to detail with the ability to effectively focus on multiple projects and priorities with a calm, focused and flexible attitude and embracing change.
• Strong degree of integrity and confidentiality (access to confidential and strategic information)
• Ability to work well both individually and in a team environment; ability to work well with a variety of personalities
• Results-driven with the ability to work under strict deadlines

Our Values:

We are ACCOUNTABLE. We take ownership and step up to get the job done.

We are CUSTOMER-FOCUSED. We consider the customer in all that we do.

We are COLLABORATIVE. We are stronger when we reach out and work as a team.

We are RESILIENT. We are able to withstand or recover quickly from difficult conditions.

We are CREATIVE. We strive to find new and better ways of doing things.

Are you looking for the journey of a lifetime? One that's focused on creating effortless and memorable experiences for millions of guests and travellers each year. Click the apply button for your chance to learn how you can be a part of one of Alberta's Top Employers.

The Calgary Airport Authority is an equal opportunity employer committed to diversity, equity, and inclusion. We encourage all qualified applicants to apply including women, Indigenous people, persons with disabilities, members of visible minorities, members of the 2SLGBTQ+ community, and others who may contribute to organizational diversification of ideas.