W

WestJet

Verified Job Source

Where your story takes off ✈️

Calgary, Alberta

Airlines and Aviation
5,001+ people

About

We took to the skies in 1996 with just over 200 employees and three aircraft serving six destinations. Today, the WestJet Group offers scheduled service to 120+ destinations in North America, Central and South America, the Caribbean, Asia and Europe with 14,000+ WestJetters and nearly 200 aircraft. Our ambitious growth plan will create a stronger and more resilient low-cost airline, while offering affordable travel choices for all Canadians. We are dedicated to reliability, operational excellence, driving economic growth, and making our guests and our people central to everything we do. We’re committed to enriching the communities we serve. By working with local organizations and national charitable partners, we invest in initiatives that matter to our guests and people. We’re proud to be a leading Canadian employer and a top talent destination. In 2024, Forbes recognized us as one of Canada’s best employers.

Open positions

Intermediate Product Owner, Email CRM

Hybrid · Calgary

The Product Owner is responsible for the technical delivery and evolution of CRM and marketing automation capabilities, including designing complex customer journeys and workflows. They will partner with stakeholders to translate business needs into technical requirements and manage the CRM technology product backlog.

Senior Product Owner

Hybrid · Calgary

The Senior Product Owner will own and evolve Contact Centre product capabilities, including AI-assisted voice and chat, case management, and digital support channels. They will translate business problems into clear product priorities, manage roadmaps, and lead cross-functional teams through the product lifecycle.

Senior Product Owner

Hybrid · Calgary

The Senior Product Owner will define and evolve Contact Centre product capabilities, including AI-assisted voice and chat, case management, and digital support channels. They will partner with stakeholders to translate business problems into clear product priorities, roadmaps, and measurable outcomes.