TP Group, formerly known as Teleperformance, is a leading digital business services provider, embracing AI to deliver modern, intelligent, and empathetic solutions.
Paris, Île-de-France
We are TP Group. You’ve been calling us Teleperformance for almost 47 years. But in the AI era, the world has changed, and we had to change too to keep leading the digital business services market. We’re sharper, more modern, and even more empathetic. We are TP. Simple as that. Intelligent as always, and future-proof for the journey ahead.
On-site · Toronto
The Business Analyst will manage stakeholder expectations and deliver actionable insights through data reporting and analysis for digital advertising sales. They are responsible for building global reporting dashboards, conducting trendline and correlation analyses, and performing root cause analysis to support sales performance.
Hybrid · Toronto
The Business Analyst is responsible for analyzing call center data to identify trends and process bottlenecks that impact operational efficiency. They collaborate with cross-functional teams to implement data-driven solutions and manage projects that enhance customer satisfaction.