RPA Business Systems Analyst

Job summary

Provision and administer RPA bots, user accounts, service accounts, virtual machines, and application access across development, testing, and production environments. Monitor automation platforms, support solution deployment and testing, coordinate secure access through Jira, and manage operational issues and escalations.

Job details

Inclusion without Exception Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes. TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT services providers in Canada and globally, TCS is aiming to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage and values of the Tata Group, TCS is focused on creating long-term value for its clients, investors, employees, and the communities it serves. With a highly skilled workforce supporting customers from coast to coast, TCS has consistently been recognized as a Top Employer by the Top Employers Institute, including a recent top ranking at the country level. TCS also sponsors 14 of the world's most prestigious marathons and endurance events, including the TCS Toronto Waterfront Marathon, reflecting its commitment to health, sustainability, and community empowerment. RPA Business Systems Analyst Role Overview BSA with prior RPA or UiPath experience is preferred but not mandatory. Onshore/Toronto resource required. Quick learner with strong communication skills and the ability to work in a fast-paced environment with tight deadlines. Intermediate-level consultant preferred. Key Responsibilities Assist in the implementation and oversight of IT systems by provisioning RPA bots in development, testing, and production environments. Manage user provisioning, entitlement reviews, and service accounts in AD and ACF2 to support secure IT system operations. Monitor automation platforms (UiPath and Blue Prism), analyze logs, and resolve discrepancies to maintain platform stability. Perform system administration activities, including creating non-personal IDs, configuring virtual machines, granting firewall access, and enabling application access. Support the development, testing, and deployment of new and existing automation solutions. Coordinate and implement secure access processes through Jira. Review existing workflows and ensure alignment with internal IT policies, SDLC procedures, and user requirements. Oversee system testing and validation activities by supervising production debug sessions to prevent unauthorized modifications and maintain system integrity. Support day-to-day operations, track issues, and escalate unresolved or complex incidents to L2/L3 support teams for timely resolution. Required Skills Business Systems Analysis RPA (UiPath / Blue Prism) User Provisioning & Access Management Active Directory (AD) ACF2 Jira SDLC Processes System Testing & Validation Production Support Incident Management System Administration Strong Communication Skills Stakeholder Coordination Salary Range - CA$ 90,000 - CA$ 110,000 Per Year Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources. Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

What you’ll do

Provision and administer RPA bots, user accounts, service accounts, virtual machines, and application access across development, testing, and production environments. Monitor automation platforms, support solution deployment and testing, coordinate secure access through Jira, and manage operational issues and escalations.

Requirements

The role prefers an intermediate-level consultant with business systems analysis experience and prior RPA or UiPath experience, though RPA experience is not mandatory. Candidates should be quick learners with strong communication skills and the ability to work in a fast-paced environment with tight deadlines.

Listed skills

• Incident Management · Preferred
• Active Directory · Preferred
• Jira · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business Systems Analysis
• RPA
• UiPath
• Blue Prism
• User Provisioning
• Access Management
• Active Directory
• ACF2
• Jira
• SDLC Processes
• System Testing
• Production Support
• Incident Management
• System Administration
• Communication
• Stakeholder Coordination

Job areas

• Technology
• Software
• Consulting
• Data & Analytics