Senior Business Analyst

Job summary

The role involves eliciting and documenting business requirements and designing 'as-is' and 'to-be' processes for large-scale technology implementations. Additionally, the candidate will coordinate testing activities, manage defect triage, and facilitate stakeholder design workshops.

Job details

Position: Senior Business Analyst Location: Toronto, ON (Hybrid) Job ID#: RQ00702 Duration: 6 months (with possible 6-month extension) Role Overview We are seeking an experienced Senior Business Analyst to support large-scale technology implementation initiatives within the Public Sector client . The successful candidate will play a critical role in business requirements elicitation, process design, testing coordination, and stakeholder engagement across complex enterprise systems. Key Responsibilities Facilitate design workshops with stakeholders and project teams Elicit, analyze, and document business requirements Develop and maintain Requirements Traceability Matrix (RTM) Translate requirements into tracking tools (e.g., JIRA) for testing and traceability Prepare test plans, test cases, and execute testing activities Coordinate defect triage, test execution, and results reporting Report on testing status, risks, and issues Support process improvement initiatives and business transformation efforts Deliverables Business Requirements Documents (BRD) with stakeholder approvals Test plans, scenarios, cases, and execution reports Execution and support of various testing types (functional, integration, UAT, performance, etc.) Analytical reports and dashboards for management Tracking and documentation of defects and issues Participation in benefits realization and additional assigned activities Qualifications University degree in Business Administration, Information Systems, Computer Science, Engineering, or equivalent Minimum 10 years of experience in: Business analysis and requirements elicitation Facilitating stakeholder workshops Documenting business workflows and system processes Experience designing "as-is" and "to-be" processes using BPMN Strong experience in large-scale IT solution implementation (analysis, design, testing, rollout) Hands-on experience with IBM Maximo (v7/v8/v9) and Maximo Application Suite Experience in asset management systems (preventative maintenance, work orders, vendor management, etc.) Experience in QA/testing including UAT coordination and test planning Familiarity with tools such as HP ALM (asset) Knowledge of Agile methodologies, data modeling, business intelligence, and enterprise IT environments Strong collaboration and stakeholder management skills Work Environment Hybrid work model (2 days remote, 3 days onsite) Standard business hours (7 hours/day, 5 days/week) About Symbiotic Digital. Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. (Symbiotic Digital is a division of Symbiotic Group Inc.) We serve customers in two ways, we provide: Digital Experts: IT Consulting expertise. Bright Minds That Produce Proven Results Recruitment: Find The Right People You Need Serving IT & Business leaders, Symbiotic Digital provides a business system that enables us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in the most reputable organizations in Canada have relied on Symbiotic Digital to help them staff difficult assignments with proven Experts uniquely evaluated by our proven QMS – Quality Management System Staff Development Model. We are a 100% Indigenous owned company. Learn more online at: https://www.symbioticgroup.com/home-sd/ Please submit your most recent resume to: RecDep@symbioticgroup.com View all jobs online at: https://www.symbioticgroup.com/view-jobs/

What you’ll do

The role involves eliciting and documenting business requirements and designing 'as-is' and 'to-be' processes for large-scale technology implementations. Additionally, the candidate will coordinate testing activities, manage defect triage, and facilitate stakeholder design workshops.

Requirements

Requires a university degree and at least 10 years of experience in business analysis, specifically with IBM Maximo and asset management systems. Proficiency in BPMN, QA testing, and stakeholder engagement within a public sector environment is essential.

Listed skills

• Analytical · Preferred
• analysis · Preferred
• Asset Management · Preferred
• staff · Preferred
• Client · Preferred
• Execution · Preferred
• management · Preferred
• Process · Preferred
• Agile · Preferred
• Business analysis · Preferred
• Tracking · Preferred
• coordination · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business Analysis
• Requirements Elicitation
• Process Design
• BPMN
• IBM Maximo
• Asset Management
• UAT Coordination
• Test Planning
• Stakeholder Management
• JIRA
• HP ALM
• Agile Methodologies
• Data Modeling
• Business Intelligence
• Business Process Mapping
• Defect Triage

Job areas

• Government & Public Sector
• Technology
• Consulting
• Data & Analytics
• Management & Leadership