Advancing IT. Empowering Business: Driving Innovation and Growth Through Comprehensive IT Solutions
Woodbridge, ON
Most businesses don’t lack technology. They lack outcomes. For more than 40 years, we’ve helped organizations turn IT into a competitive advantage by building and managing environments that deliver better workplace experiences and drive real business results. Today, as part of Pomeroy Technologies, we bring AI-led services, deep advisory expertise, full lifecycle management, and on-demand IT expertise to enterprises that need more than a vendor. They need a partner who stays accountable from strategy through execution. With 3,000+ technical professionals and experience across mission-critical industries, we have the scale to deliver and the accountability to see it through. Because in the end, the technology doesn’t matter if the outcomes don’t follow.
Hybrid · Toronto
The Business Analyst will gather and document requirements for CMDB and ITSM workflows while collaborating with technical teams to translate needs into functional specifications. They will also support CMDB governance, data quality processes, and perform UAT for ServiceNow enhancements.