RQ11379 – Business Analyst – Senior

Client: Ministry of Public and Business Service Delivery and Procurement Work Location: 5700 Yonge St. 49 Places D'Armes, Kingston, Toronto, Ontario – Onsite Estimated Start Date: September 15, 2026 Estimated End Date: March 31, 2027 Business Days: 133 Extension: Probable after the initial mandate Hours: 7.25 hours per day Security Level: No Clearance Required Role Overview We are seeking a highly experienced Senior Business Analyst to provide comprehensive I&IT business analysis services for clients with diverse business and technology requirements. The successful candidate will lead business analysis activities to assess business problems and opportunities, gather and document requirements, develop business and process models, and translate business and data requirements into effective technology solutions. The role requires strong experience with rules engines or business process automation platforms, Agile methodologies, business process transformation, requirements management, stakeholder engagement, and healthcare/clinical environments. The ideal candidate will possess excellent analytical, problem-solving, communication, consulting, and stakeholder-management skills, along with a demonstrated ability to lead business analysis activities across complex projects. Key Responsibilities Technical Business Analysis — 30% Provide business analysis support for systems development initiatives involving rules engines or business process automation platforms. Develop business models, use case models, conceptual and logical data models, process and data flow models, use case surveys, test cases, business rules, and non-functional requirements. Conduct requirements analysis for business rule automation and workflow management solutions. Support projects using Agile development methodologies. Translate business and data requirements into specifications suitable for designing appropriate technology solutions. Use Computer Aided Software Engineering (CASE) tools to document conceptual requirements and project scope. Provide input to QA, system testing, and User Acceptance Testing strategies, plans, and scenarios. Business Analysis & Process Transformation — 35% Lead and conduct business analysis to assess client business problems and opportunities. Gather, analyze, validate, and document comprehensive business requirements. Apply business process transformation and re-engineering concepts to identify alternative and cost-effective service delivery approaches. Conduct business analysis at varying levels of detail based on the project phase and requirements. Align business analysis activities with Enterprise Architecture, Gating Processes, and applicable systems development methodologies. Develop strategies, business cases, cost-benefit analyses, and feasibility studies for business and I&IT initiatives. Develop effective requirements-gathering processes, including Joint Application Development (JAD) sessions, interviews, workshops, mockups, and stakeholder consultations. Conduct business modeling, use case modeling, data modeling, process modeling, and data flow analysis. Define business rules and non-functional requirements for assigned projects. Develop project approval documents, policy approval documents, regulation-change materials, presentations, briefing notes, and other supporting documentation. Develop and maintain performance measures and traceability matrices for business analysis evaluation. Monitor project progress, resolve issues, and provide regular status reports to business and I&IT management. Conduct policy and business analysis within existing frameworks and IT solutions to minimize project time and cost implications. Support business process and workflow automation initiatives. Develop and/or support the development of training and communication materials for large-scale system implementations. Healthcare & Clinical Business Analysis — 20% Apply business analysis expertise within healthcare or clinical environments. Support stakeholder engagement activities, particularly within healthcare-related initiatives. Apply knowledge of privacy and security requirements associated with software development in healthcare and clinical environments. Demonstrate experience in claims adjudication and/or pharmaceutical environments. Analyze business processes, policies, data, and requirements within healthcare-related systems. Support the development of solutions that comply with applicable healthcare privacy, security, and regulatory requirements. Communication, Leadership & Stakeholder Management — 15% Engage effectively with business stakeholders, subject matter experts, project teams, and I&IT leadership. Facilitate requirements-gathering and stakeholder-engagement activities. Provide strong consulting services to stakeholders across different organizational levels. Demonstrate excellent verbal and written communication skills. Apply strong interpersonal, negotiation, and relationship-management skills. Lead small and large teams, sub-groups, committees, and working groups. Monitor progress, identify and resolve problems, and communicate status to business and I&IT decision-makers. Work effectively as a team player while consistently meeting project deadlines. Develop and/or support training and communication materials for major system implementations. Required Skills & Experience Skill / Experience Requirement Business Analysis Senior-level experience leading and conducting business analysis activities Rules Engine / Automation Experience supporting systems development using rules engines or business process automation platforms Requirements Management Strong experience gathering, analyzing, documenting, validating, and managing business requirements Business Modeling Experience developing business, use case, process, data flow, conceptual data, and logical data models Agile Demonstrated experience working on projects using Agile development methodologies Business Process Transformation Experience applying business process re-engineering and transformation concepts Requirements Gathering Experience with JAD sessions, interviews, workshops, mockups, and stakeholder engagement Business Rules Experience defining business rules and documenting requirements for automation/workflow solutions Testing Experience providing input to QA, system testing, and UAT strategies, plans, and scenarios Business Cases Experience developing strategies, business cases, cost-benefit analyses, and feasibility studies Healthcare Demonstrated experience in healthcare or clinical environments Healthcare Stakeholders Experience supporting stakeholder engagement in healthcare contexts Healthcare Privacy & Security Experience with privacy and security requirements for healthcare/clinical software development Claims/Pharmaceutical Experience in claims adjudication and/or pharmaceutical environments CASE Tools Experience using Computer Aided Software Engineering tools Data Analysis Knowledge of business and data analysis practices Communication Excellent verbal, written, interpersonal, consulting, and negotiation skills Leadership Experience leading small and large teams, sub-groups, committees, or working groups Documentation Experience preparing presentations, briefing notes, approval documents, training, and communication materials General Skills Knowledge of structured methodologies for business analysis, systems development, design, implementation, and maintenance. Knowledge and experience with business analysis policies, processes, best practices, and standards. Ability to apply re-engineering concepts to improve business processes and service delivery. Ability to perform business analysis at different levels of detail according to project phases. Knowledge of Enterprise Architecture and Gating Processes. Knowledge of Information Management principles, concepts, policies, and practices. Awareness of emerging I&IT trends and technologies. Strong analytical, problem-solving, and decision-making capabilities. Strong organizational and interpersonal skills. Excellent verbal and written communication skills. Strong negotiation and consulting abilities. Ability to engage effectively with diverse stakeholders. Proven ability to work efficiently as part of a project team and meet deadlines. Desirable Skills Experience using information retrieval packages. Knowledge and understanding of Information Management principles, concepts, policies, and practices. Ability to translate business and data requirements into technical specifications. Experience with business functional modeling, business event modeling, and business process mapping. Experience with structured, object-oriented, and Agile methodologies for user requirements. Experience developing performance measures for business analysis evaluation and follow-up. Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards. Experience planning and organizing business analysis activities for large and complex systems. Experience supporting business rule automation and workflow management solutions. Experience with healthcare, clinical, claims adjudication, or pharmaceutical systems. Candidate Profile The ideal candidate will be a Senior Business Analyst with a strong combination of technical business analysis, requirements management, Agile delivery, process transformation, and healthcare-domain experience. Candidates Should Be Able To Demonstrate Hands-on Experience With Business analysis for rules engines/business process automation. Business and use case modeling. Conceptual and logical data modeling. Process and data flow modeling. Business rules and non-functional requirements. Agile project delivery. Business process transformation and re-engineering. Healthcare/clinical business analysis. Healthcare privacy and security requirements. Claims adjudication and/or pharmaceutical processes. QA, system testing, and UAT support. Stakeholder engagement and consulting. Leadership of teams, committees, and working groups. Development of training and communication materials for large implementations. How to Apply If you are interested and your profile matches the requirements, please send the following documents to [email protected] by Monday, September 14, 2026, at 11:00 AM EST. Mandatory Submission Documents Updated Resume in Word format – Mandatory References – Mandatory Expected Hourly Rate – Mandatory Visa Status – Mandatory LinkedIn ID – Mandatory Important: Applications without all mandatory documents cannot be processed. If this opportunity is not suitable for you, please feel free to forward it to qualified Senior Business Analysts with strong experience in business requirements, rules engines/business process automation, Agile delivery, business process transformation, healthcare/clinical environments, stakeholder engagement, and large-scale system implementations.

Lead comprehensive I&IT business analysis to assess business problems, gather requirements, and develop process models for technology solutions. Focus on rules engine implementation, business process automation, and stakeholder management within healthcare and clinical environments.

Requires senior-level experience in business analysis, Agile delivery, and process re-engineering with specific expertise in healthcare privacy and claims adjudication. Must be proficient in data modeling, requirements gathering via JAD sessions, and leading complex project teams.

• Business analysisPreferred

Identified from the job description. Confirm important requirements above.

• Business Analysis
• Rules Engine
• Business Process Automation
• Agile Methodologies
• Business Process Transformation
• Requirements Management
• Stakeholder Engagement
• Healthcare Business Analysis
• Data Modeling
• Use Case Modeling
• JAD Sessions
• UAT
• Claims Adjudication
• Pharmaceutical Systems
• CASE Tools
• Consulting

• Government & Public Sector
• Healthcare
• Consulting
• Technology
• Data & Analytics

Minimum experience

10+ years

Apply by

Oct 9, 2026

Posting language

English

Working hours

37 hours per week

Seniority

Mid-Senior level