Business Systems Analyst - Contract - Remote

Original job posting

Oversee the full lifecycle of business applications, including implementation, configuration, and ongoing support to ensure alignment with business needs. Act as the primary liaison between stakeholders, IT teams, and vendors while developing automation solutions using Microsoft Power Platform.

Job details

We are recruiting for Business Systems Analyst on a contract basis for a client of ours. Qualifications: • 5+ years of experience supporting and managing business applications, such as financial systems or ERP platforms. • Proven track record managing ready-made business applications through their full lifecycle. • Experience with Microsoft Power Apps and Power Automate, including building and deploying solutions in a business environment. • Experience supporting Practice Management applications at law firms is preferred. • Sound understanding of application architecture, databases, and system integration concepts. • Proficiency in analyzing business requirements and translating them into actionable technical specifications. • Strong working knowledge of IT methodologies including SDLC, Agile, and ITIL. Excellence * Integrity * Leadership * Collegiality * Inclusion 5975521 • Excellent problem-solving and analytical skills with a strategic mindset. • Strong verbal and written communication skills; able to engage effectively with both technical and non-technical audiences. • Certification in ITIL, Agile, or other relevant IT frameworks is desirable. • Bachelor's degree or three-year diploma/degree in Computer Science, Information Systems, or a related field. Key Responsibilities: • Oversee the implementation, configuration, maintenance, and ongoing support of IT applications, ensuring compliance with firm policies and regulatory requirements. • Customize and configure applications to align with evolving workflows and business requirements. • Own assigned applications end-to-end, including performance, reliability, and strategic alignment with business needs. • Support the complete application lifecycle, from requirements gathering and design through development, testing, deployment, and maintenance. • Collaborate with IT teams to integrate applications with other enterprise systems, ensuring seamless and reliable data exchange. • Design and develop/maintain automation and application solutions using Microsoft Power Apps and Power Automate on a need basis. • Assist in the development, training, and deployment of new IT applications. • Partner with business stakeholders to understand requirements, translate them into clear technical specifications, and validate that delivered solutions meet expectations. • Serve as the primary liaison between business users, IT teams, and vendors throughout the application lifecycle. • Manage vendor relationships, including service level agreements, incident resolution, and contract negotiations. • Coordinate and participate in testing and quality assurance activities for application releases and updates, ensuring high-quality, production-ready deliverables. • Analyze existing systems and processes to identify improvement opportunities, recommend solutions, and drive continuous improvement. • Identify and mitigate application-related risks, including data security, compliance adherence, and disaster recovery readiness. • Create and maintain comprehensive documentation, including user manuals, technical guides, and knowledge base articles

What you’ll do

Oversee the full lifecycle of business applications, including implementation, configuration, and ongoing support to ensure alignment with business needs. Act as the primary liaison between stakeholders, IT teams, and vendors while developing automation solutions using Microsoft Power Platform.

Requirements

Requires over 5 years of experience managing business applications and proficiency in Microsoft Power Apps and Power Automate. A bachelor's degree in Computer Science or a related field is required, with certifications in ITIL or Agile being desirable.

Listed skills

• Quality assurance · Preferred
• Agile · Preferred
• Requirements gathering · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business Systems Analysis
• ERP Platforms
• Microsoft Power Apps
• Microsoft Power Automate
• Application Architecture
• System Integration
• SDLC
• Agile
• ITIL
• Requirements Gathering
• Vendor Management
• Technical Specification Writing
• Quality Assurance
• Risk Mitigation
• Database Management
• Practice Management Applications

Job areas

• Technology
• Software
• Data & Analytics
• Consulting
• Legal